of graduate employers say relevant experience is essential to getting a job with them
Why choose this college course?
- RESIDENTIAL VISITS – Enjoy exciting opportunities to take part in residential visits to destinations and attractions in the UK and overseas.
- WORK PLACEMENT – Gain practical experience of the workplace on a placement in the tourism and hospitality industry
- INDUSTRY APPROVED – University College Birmingham is a recognised Institute of Travel and Tourism (ITT) Centre of Excellence
- MOVE UP TO UNIVERSITY – Want to keep studying at a higher level? This diploma is designed to support your progression onto a wide range of degree courses and help kick-start your career.
Students on our travel and tourism courses at University College Birmingham have the chance to put training into practice learning in our cutting-edge Aviation and Tourism Suite.
Our Aviation and Tourism Suite features a state-of-the-art mock plane cabin
It also features check-in areas and Galileo GDS system for training students
- The World of Travel and Tourism
- Global Destinations
- Managing the Customer Experience in Travel and Tourism
- Travel and Tourism Enterprises
- Visitor Attractions
- Events, Conferences and Exhibitions
- Principles of Marketing in Travel and Tourism
- Researching Current Travel Trends and Key Issues in Travel and Tourism
- Managing Accommodation Services
- The UK as a Tourist Destination
- The Airport Experience
- Sustainable Tourism
You will also have an individual study programme to help you build the skills and experience you need to progress onto higher education or gain employment.
Maths and English
To help you secure your dream career, you will also continue developing your maths and English skills alongside your full-time course. If you haven’t achieved GCSE grade 4/C in English and maths at age 16, you will continue to study these through resits or taking Functional Skills at an appropriate level.
How maths will support your career
- Measurement of weight is important for weighing luggage at the airport.
- The ability to calculate costs and distances is of obvious importance throughout the industry.
- Fractions are used to calculate discounts when booking hotels or arranging travel.
- The ability to make conversions is key in changing money into other currencies.
How English will support your career
- Accurate spelling and a wide and specialist vocabulary are key in the presentation of marketing materials.
- Good quality speaking and listening skills are needed when communicating with colleagues.
- Customer service requires good English skills in speaking and written communication.
- Accurate reading is a vital skill when following instructions and researching destinations or summarising travel itineraries.
- Secure English is important when preparing a CV or a business proposal or when advertising/marketing your business.
Our tourism lecturers are looking for students who are enthusiastic and passionate about the tourism and hospitality industry, together with a keen determination to succeed in the industry, so please contact Admissions if you do not have the specific requirements outlined below.
If you are unsure if your qualification is equivalent or if you wish to check if you meet the entry requirements for this course, please call 0121 214 2919, email firstname.lastname@example.org or use our live chat.
- 4 GCSEs at grade 4 (grade C) which must include English Language or Maths, or equivalent.
- A minimum of grade 3 (grade D) is required in the subject area for English Language or Maths where a grade 4 (grade C) has not been achieved.
English and maths
If you do not have a grade 4/C or above in English and maths and you are under 19, you will be required to study these subjects alongside your vocational subject. After enrolment you will complete an assessment with our teaching team so we can ensure you receive appropriate English and maths support.
Applicants over 19 are not required to complete maths and English.
Supporting documents required
- School applicants will be required to provide a good school report, which must include attendance. This will be assessed in conjunction with your qualifications and application during the confirmation of your place at University College Birmingham.
- If you are a school leaver (over 19), you will be required to provide a reference from a previous education provider or employer in support of your application.
Students who achieve 56 UCAS points or more from this qualification will automatically be guaranteed a place on a degree course at University College Birmingham. Some undergraduate courses require additional entry requirements, so applicants are advised to check entry requirements before applying.
Teaching and assessment
You will mainly be assessed through coursework assignments and projects as well as some end of unit exams. Some assessments may involve industry-related visits – previous visits have included London, Oxford, York and Cardiff.
Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2021-2024.
University College Birmingham is a recognised Institute of Travel and Tourism Centre of Excellence.
Accreditations, endorsements and partnerships
University College Birmingham works with a wide range of organisations to ensure you receive the best possible training and qualifications recognised by industry.
Work placements offer a wealth of benefits alongside your studies, helping you put your learning into practice, develop your skills and understanding of the workplace, boost your CV for your chosen career or enhance your UCAS application for higher education. Our hired@UCB team can help find the ideal placement for you.
The second year of this Level 3 hospitality and tourism course features a work placement in a hospitality or tourism-related environment, usually within hotels or visitor attractions.
Work alongside experts in your sector
A snapshot of some of the employers we have worked with:
- Cadbury World
- Park Regis
- Holiday Inn
- Birmingham Museum and Art Gallery
- Pen Museum
- National Express
Studying at University College Birmingham fuelled my enthusiasm for the industry. My lecturers were fantastic, and they really helped to boost my confidence and always encouraged me. My participation in the Leonardo Project (Erasmus+) not only helped to widen my horizons, but also prepared me for a career in tourism.
The example roles and salaries below are intended as a guide only.
Tourist information centre assistant
Average Salary: £24,500
Average Salary: £27,000
Average Salary: £21,750
Airline customer service agent
Average Salary: £26,500
We are here to support your career goals every step of the way.