Student Safeguarding Support

All staff members at University College Birmingham are committed to safeguarding and promoting the welfare of our students.

Our staff play an important role in creating a safe and supportive environment for our learners. As part of this responsibility, they:

Have a clear understanding of their safeguarding responsibilities
Can recognise and are alert to signs of abuse, neglect and exploitation
Help protect students from being drawn into extremism, radicalisation or terrorism
Know how and when to report concerns

We understand how important it is for our learners to feel safe and secure, and we aim to create an environment where everyone feels valued and respected.

As part of our safeguarding practices, we also have a variety of initiatives in place. These include:

We have a two-way information sharing agreement in place with West Midlands Police. The agreement is compliant with the Crime and Disorder Act 1998 and Data Protection Act 1998. Its focus is to prevent and reduce crime and anti-social behaviour, as well as help identify appropriate support and intervention for victims or perpetrators.
We operate robust filtering and monitoring systems across all institutional devices and for anyone accessing our IT systems. These measures help to block harmful and inappropriate content while ensuring they do not negatively impact teaching and learning. Comprehensive monitoring is also in place, enabling our safeguarding team to identify and respond promptly to any concerns or potential risks.

Support for parents and carers

As a parent or carer, there may be times when you are concerned or worried. Young people can face a number of challenges in life, whether online or in person, and you may be unsure how best to support them. Below are some useful resources to help you navigate these difficulties and find further advice and guidance.

Visit the CEOP Education website for information and advice from the law enforcement agency that works to protect children and young people from sexual abuse, exploitation and grooming, both online and offline.

If you are seeking advice on protecting your child from radicalisation, visit the Educate Against Hate website for help and guidance.

You can report harmful content online through the Report Harmful Content website.

If you would like to learn more about the steps you can take to help protect your child online, the NSPCC offers free online safety training for parents and carers. You can access the NSPCC's free online safety training on its website.

Contact us

At UCB, we have a dedicated team of trained and experienced safeguarding professionals who are here to support any student who is at risk, or may be at risk, of harm or injury. The team provides guidance, support and appropriate interventions to help ensure the safety and wellbeing of all our students.

If you are a staff member, student or parent or carer and have a concern about a student, please contact us. We are available Monday to Friday, 9am–5pm:

Email: safeguarding@ucb.ac.uk
Telephone: 0121 232 4151

If you believe someone is at immediate risk of serious harm or injury, please call 999 and request urgent assistance.

View Safeguarding Policy

Emergency Contacts and Support Service Directory

Meet our Safeguarding Team

Tracy-Anne Rider

Designated Safeguarding Lead and Head of FE Pastoral Support

0121 232 4104
SR728

Jacqueline Duggan

Deputy Designated Safeguarding Lead

0121 232 4314
Accessible Support Hub (ASH) SR308

Steph Hughes

Deputy Designated Safeguarding Lead

0121 232 4483
Accessible Support Hub (ASH) SR308

Masuma Sultana

Pastoral Support Officer
Further Education

0121 232 4415
Accessible Support Hub (ASH) SR308

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