Student Safeguarding Support

All staff and students at University College Birmingham have a duty to safeguard and report any concerns they have in a timely manner

If you have a safeguarding concern regarding anyone at UCB or believe someone to be at immediate risk of harm, please contact the safeguarding team at safeguarding@ucb.ac.uk or on the telephone numbers below.

View Safeguarding Policy Emergency Contacts and Support Service Directory

Pastoral support

Pastoral Support Officers support our FE students by working with teams across UCB to support students learning. They can offer 1:1 mentoring support, giving students practical strategies to help manage difficult situations. They also deliver group sessions to support progression and personal growth.

The teams also organise and oversee a range of enrichment activities designed to support students' personal development. To access the teams services, students need to be referred by their academic teams/a member of staff.

Meet our Safeguarding team

Tracy-Anne Rider

Designated Safeguarding Lead and Head of FE Pastoral Support

0121 232 4104
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Jacqueline Duggan

Deputy Designated Safeguarding Lead

0121 232 4314
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Masuma Sultana

Pastoral Support Officer
Further Education

0121 232 4415
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Discover more

Health and wellbeing

We know good health and wellbeing are essential for you to enjoy your university experience and study effectively. Our dedicated team are here to help you.

Disability and neurodiversity support

We are committed to providing an inclusive learning environment, and our DNS team is here to advise you and provide assistance throughout your studies.

Learning support

Whatever help you need to succeed in your studies, our learning support teams are committed to giving all our students the advice, skills and practical tools to discover your…

Student Engagement Team

As a hub of student support, the student engagement team uses its platforms as a way of bringing the community at University College Birmingham together.