BAR, COCKTAIL AND PROFESSIONAL SERVICE

Level 2
Diploma Professional Food and Beverage Service

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Course Level

Level 2

Duration

1 year full-time

Placement

2 weeks

Entry

September (2021)

Fees

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College of Food and Hospitality Management
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Take advantage of our award-winning restaurant to increase your expertise

Global reputation within the industry for our hospitality-related courses

Looking to take your first steps into the exciting and vibrant world of hospitality? Want to develop practical skills and knowledge that will help you become the public face of the sector? Our Bar, Cocktail and Professional Service college course will provide you with essential training and real-world experience to give you the ideal start to your hospitality career journey.

This Level 2 course covers food service waiter/waitressing skills, bar tending, customer care and entry level cocktails, all taught by highly experienced and passionate industry experts. Serving real guests in our award-winning Restaurant at Birmingham College of Food and cocktail bar, you will develop a combination of soft and technical skills that will enable you to deliver outstanding customer care.

With the hospitality and events industry ready to bounce back from a challenging period, not to mention the upcoming Commonwealth Games in Birmingham in 2022, now is a fantastic time to get started training at one of the UK’s premier hospitality training colleges and put yourself in prime position for new job opportunities in the sector. On completing this course, you can progress onto our Level 3 supervision course, paving the way to an industry career or higher level study in the hospitality arena.

Why choose this college course?

  • PRACTICAL APPLICATION – Get unbeatable practical experience serving customers in our training restaurant and cocktail bar on campus
  • WORK PLACEMENT – Enjoy opportunities to put your skills into practice in the real world on work experience placements
  • ENRICHMENT – Enjoy an unrivalled enrichment programme, including opportunities to enter industry competitions on the global stage
  • RECOGNISED QUALIFICATION – Complete this course and receive a Level 2 Diploma in Professional Food and Beverage Service, opening the doors to Level 3 study and beyond
  • TEAM SCOTLAND PARTNERSHIP – Our University will be the home for Team Scotland at the 2022 Commonwealth Games in Birmingham, offering exciting opportunities for our students to work with the team and its athletes

Our facilities

University College Birmingham is renowned for its outstanding food industry training facilities. Our award-winning restaurant on campus provides the perfect environment for students on our food and drink service courses to boost their skills across different service styles.

Course breakdown

Topics you will study:

  • Restaurant Skills
  • Table Theatre
  • Menu Knowledge
  • Beverage Product Knowledge
  • Bar and Introduction to Mixology
  • Wine Knowledge and Service Skills
  • Customer Care and Sales
  • Wine and Food Pairing
  • Promotion of Product

You will also have an individual study programme to help you build the skills and experience you need to progress onto higher education or gain employment.

Maths and English

To help you secure your dream career, you will also continue developing your maths and English skills alongside your full-time course. If you haven’t achieved GCSE grade 4/C in English and maths at age 16, you will continue to study these through resits or taking Functional Skills at an appropriate level.

How maths will support your career

  • Making measurements (including weighing) in serving food and drink properly
  • Making adjustments for time and temperature in food preparation
  • Using fractions for recipes and serving sizes
  • Using geometry to enhance the presentation of food
  • Handling nutritional data to inform choices about health and balanced diet
  • Effective stock management in restaurants and bars

How English will support your career

  • Using accurate spelling and specialist vocabulary for presenting quality menus
  • Developing good speaking and listening skills for communicating with colleagues and customers
  • Improving your reading accuracy when following instructions and recipes
  • Enhancing your CV or advertising your business with the correct use of English

Entry requirements

  • Ideally, you will require a minimum of 4 GCSEs at grade 3 (grade D) or above. However, our hospitality lecturers are looking for students who are keen to work in a customer-focused environment and who would like to develop ‘soft skills’ like communication and teamwork to boost personal development, so please contact us if you have not achieved these grades.
  • School applicants will be required to provide a good school report, which must include attendance.
  • You should be committed, enthusiastic and have a desire to succeed in the hospitality industry.

Key information

Teaching and assessment

You will be assessed throughout your course as you work towards completing your Level 2, including observation, practical duties and assignments. The emphasis is on practical assessments.

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

Uniform and kit costs

This course requires a uniform and kit costing approximately £110, depending on the items you purchase. (Prices are subject to change each year – exact costs and information on how to order required items will be provided to you prior to enrolment.)

You may be eligible for the Learner Support Fund, which assists college students with course-related costs such as essential uniform, equipment and travel. For more information, please visit our Financial Support for College Students page.

Need some advice?

Our Schools Liaison team deliver drop-in sessions for you to ask any questions you have about college. Find out more here.

Percentage
70%

of graduate employers say relevant experience is essential to getting a job with them

Work placements

Work placements offer a wealth of benefits alongside your studies, helping you put your learning into practice, develop your skills and understanding of the workplace, boost your CV for your chosen career or enhance your UCAS application for higher education. Our hired@UCB team can help find the ideal placement for you.

Alongside training in our restaurants and kitchens on campus, students on our college food service courses have the opportunity to gain additional experience on placements in settings such as corporate hospitality, banqueting, restaurants, hotels or licensed premises such as pubs and cocktail bars. Placements can last from 70-350 hours dependent on the level of study, with many of our past students subsequently being offered part-time jobs.

Work alongside experts in your sector

A snapshot of some of the employers we have worked with:

  • Simpsons (Birmingham)
  • Purnell’s (Birmingham)
  • Opheem (Birmingham)
  • Adams (Birmingham)
  • Park Regis (Birmingham)
  • Amadeus (Birmingham)
  • Village Hotel and Leisure Club (Dudley)
  • Forest of Arden Marriott Hotel and Country Club (Warwickshire)

As part of my course, I get to serve real-life customers in the working training kitchens. This gives you a great introduction to the industry and experience first-hand. Most colleges just do the theory, so it’s really good to have the practical side, especially for a practical learner like myself.

Russell Foxall Level 2 Food and Beverage Service [Now Bar, Cocktail and Professional Service]

Career opportunities

On completion of the Level 2, you could progress onto our Mixology, Advanced Wine, Supervision and Events Level 3 course, or you could pursue a range of employment opportunities within the industry.

Note: Some roles below may require further study/training. The roles and salaries below are intended as a guide only.

Public house manager / gastro pub manager

£27,500 - £38,000

Restaurant manager (casual dining – Michelin)

£25,000 - £42,000

Catering supervisor (cafeteria, events, Nando’s)

£17,761 - £19,500

Hotel manager (small hotel or deputy of larger hotel)

£27,500 - £31,000

Wine merchant

Average Salary: £25,500

Butler (private households, royalty)

£17,000 – £100,000

hired@UCB

We are here to support your career goals every step of the way. 

 

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Georgia’s Story

If you’d told Georgia in 2016 that she’d make the semi-finals of UK Young Chef Young Waiter of the Year, she’d never have believed you.

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