Level 2, Level 3


Course Level

Level 2, Level 3


1 year full-time per level


Opportunities available




View Fees

College of Food and Hospitality Management
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Take advantage of our 2 award-winning restaurants to increase your expertise

Global reputation within the industry for our hospitality-related courses

Excellent restaurant supervisors and bar service managers are crucial to the success of the hospitality business – as the public face of the industry, what you do and say has a major impact on the customer experience. Our Food and Beverage Service college course will equip you with the practical service skills to excel in a range of roles within the food and drink service sector, with career opportunities in hotels, restaurants, bars, resorts and events both in the UK and overseas.

You will be taught by industry experts who will support and guide you to develop the skills, confidence and knowledge to become an outstanding waiter, waitress or future manager in the food and drink industry. Whatever you choose, our Level 2 and Level 3 food service courses will prepare you for the world of work and help you make rapid progress in your chosen career.

To help you get to grips with putting your service training into practice, you'll spend time working in our two award-winning restaurants on campus. Our Level 3 course also includes a work placement of up to 350 hours, giving you experience of working in the real world before you complete your studies.

Why choose this college course?

  • PRACTICAL APPLICATION – Get unbeatable practical experience serving real-life customers in our two training restaurants on campus
  • WORK PLACEMENT (Level 3) – Boost your CV with a work placement in the industry, with opportunities available at restaurants, hotels and more
  • ENRICHMENT – Enjoy an unrivalled enrichment programme, with our previous students having worked in fine dining restaurants and at VIP events in London
  • MOVE UP TO UNIVERSITY – Want to continue your learning journey after college? Progress your training to degree level on our wide range of university food and hospitality courses
  • TEAM SCOTLAND PARTNERSHIP – Our University will be the home for Team Scotland at the 2022 Commonwealth Games in Birmingham, offering exciting opportunities for our students to work with the team and its athletes

Our facilities

University College Birmingham is renowned for its outstanding food and hospitality training facilities. Our two award-winning restaurants on campus provide the perfect environment for students on our food and drink service courses to boost their skills across different service styles.

Course breakdown

Topics you will study:

  • Restaurant Skills
  • Introduction to Bar and Mixology
  • Wine Knowledge and Skills
  • Customer Care and Sales
  • Culinary Skills
  • Supervising Food and Beverage
  • Restaurant Management
  • Mixology
  • Sommelier Service
  • Wine and Food Pairing
  • Promotion of Product

You will also have an individual study programme to help you build the skills and experience you need to progress onto higher education or gain employment.

Maths and English

To help you secure your dream career, you will also continue developing your maths and English skills alongside your full-time course. If you haven’t achieved GCSE grade 4/C in English and maths at age 16, you will continue to study these through resits or taking Functional Skills at an appropriate level.

How maths will support your career

  • Making measurements (including weighing) in serving food and drink properly
  • Making adjustments for time and temperature in food preparation
  • Using fractions for recipes and serving sizes
  • Using geometry to enhance the presentation of food
  • Handling nutritional data to inform choices about health and balanced diet
  • Effective stock management in restaurants and bars

How English will support your career

  • Using accurate spelling and specialist vocabulary for presenting quality menus
  • Developing good speaking and listening skills for communicating with colleagues and customers
  • Improving your reading accuracy when following instructions and recipes
  • Enhancing your CV or advertising your business with the correct use of English

Entry requirements

Level 2 Food and Beverage Service

  • Ideally, you will require a minimum of 4 GCSEs at grade 3 (grade D) or above. However, our hospitality lecturers are looking for students who are keen to work in a customer-focused environment and who would like to develop ‘soft skills’ like communication and teamwork to boost personal development, so please contact us if you have not achieved these grades.
  • School applicants will be required to provide a good school report, which must include attendance.
  • You should be committed, enthusiastic and have a desire to succeed in the hospitality industry.

Level 3 Food and Beverage Service

  • To apply for Level 3, you will need a relevant Level 2 qualification, and ideally English and/or maths at grade 4 (grade C) or above.
  • Alternatively, you will need at least 2 years’ relevant work experience.
  • You should be committed, enthusiastic and have a desire to succeed in the hospitality industry.

If you do not have a grade 4/C or above in maths and English and you are under 19, you will be required to complete an assessment so we can ensure you receive appropriate support. Applicants over 19 are not required to complete maths and English.

Key information

Teaching and assessment

You will be assessed throughout your course as you work towards completing Level 2 and Level 3, including observation, practical duties and assignments. The emphasis is on practical assessments.

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

Uniform and kit costs

This course requires a uniform and kit costing approximately £130, depending on the items you purchase. (Prices are subject to change each year – exact costs and information on how to order required items will be provided to you prior to enrolment.)

You may be eligible for the Learner Support Fund, which assists college students with course-related costs such as essential uniform, equipment and travel. For more information, please visit our Financial Support for College Students page.


of graduate employers say relevant experience is essential to getting a job with them

Work placements

Work placements offer a wealth of benefits alongside your studies, helping you put your learning into practice, develop your skills and understanding of the workplace, boost your CV for your chosen career or enhance your UCAS application for higher education. Our hired@UCB team can help find the ideal placement for you.

Alongside training in our restaurants and kitchens on campus, students on our college food service courses have the opportunity to gain additional experience on placements in settings such as corporate hospitality, banqueting, restaurants, hotels or licensed premises such as pubs and cocktail bars. Placements can last from 70 – 350 hours dependant on the level of study, with many of our past students subsequently being offered part-time jobs.

Work alongside experts in your sector

A snapshot of some of the employers we have worked with:

  • Hilton Metropole (Birmingham)
  • Park Regis (Birmingham)
  • Amadeus (Birmingham)
  • Village Hotel and Leisure Club (Dudley)
  • Forest of Arden Marriott Hotel and Country Club (Warwickshire)

As part of my course, I get to serve real-life customers in the working training kitchens, this gives you a great introduction to the industry and experience first-hand. Most colleges just do the theory, so it’s really good to have the practical side, especially for a practical learner like myself.

Russell Foxall Level 3 Food and Beverage Service

Career opportunities

The example roles and salaries below are intended as a guide only.

Public house manager / gastro pub manager

£27,500 - £38,000

Restaurant manager (casual dining – Michelin)

£25,000 - £42,000

Catering supervisor (cafeteria, events, nando’s)

£17,761 - £19,500

Hotel manager (small hotel or deputy of larger hotel)

£27,500 - £31,000

Wine merchant

Average Salary: £25,500

Catering assistant – over 25

£8.72 p.h.

Aspiring to a higher level career? Complete this course and you could progress onto our Culinary Arts Management degree.


We are here to support your career goals every step of the way. 


Find out more

Georgia’s Story

If you’d told Georgia in 2016 that she’d make the semi-finals of UK Young Chef Young Waiter of the Year, she’d never have believed you.

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