Food and Beverage Service Level 2 and Level 3

Overview (NV)

Food and Beverage Service Level 2 and level 3

Course length
1 year full-time per level


Excellent restaurant supervisors and bar service managers are crucial to the success of the hospitality business. As the public face of the industry, what you do and say has a big impact on the customer experience. Successful professionals go on to work at prestigious hotels, restaurants, cool cocktail bars, resorts and events both in the UK or overseas.

You will be taught by industry experts who will equip you with the practical service skills, confidence and knowledge to excel as a waiter, waitress or future manager in the food and drink service industry.

Whatever you choose, our Level 2 and 3 courses will prepare you for the world of work and help you progress in your career quicker than candidates without formal training.

University College Birmingham has two award-winning restaurants, the Atrium and the Brasserie, and this course focuses on practical experience in these real working environments.

Why should I choose this course?

  • You will get comprehensive training, covering the key areas of the food and drinks service industry, including restaurant skills, bar skills and team working.
  • You will get unbeatable practical experience serving customers in UCB's two award-winning restaurants, which are open to the public.
  • The hospitality business relies on making sure customers have an unforgettable experience – and UCB offers outstanding training in this booming field of work.
  • UCB offers superb support and we will help you build your confidence in these challenging and rewarding roles
  • For Level 3, you will be offered a short placement, building on the skills you have learned at UCB. Locations include The Belfry golf resort, the National Exhibition Centre, the Hyatt Regency Hotel and Michelin-starred restaurants.
  • You will benefit from an unrivalled enrichment programme – previous students have worked in fine dining restaurants and at VIP events in London.
  • Good supervisors who motivate staff and ensure a smooth running operation are in great demand so career progression is quicker with our formal training. 

"I worked at the Wing Yip dinner, following a Chinese cookery competition at UCB, and was lucky enough to meet Michelin star chef Glynn Purnell. I was amazed to be given the opportunity to work at both Purnell’s Bistro and Purnell’s restaurant. I am so grateful to my lecturers."

Jerome Anderson

Why maths and English are so important to your career

Achieving a good level of English and maths is important so that you can compete in today’s labour market and securing the career you’ve always wanted. Alongside your full-time course, students will continue to develop their English and maths skills. If you haven’t yet achieved GCSE grade 4 (grade C) in English and maths at 16 you will continue to study these by resits or by taking Functional Skills at an appropriate level.


Mathematics plays a vital role in the culinary arts, bakery and the food and beverage sectors.

  • Measurement (including weighing) is an important in cooking/baking and serving food and drink properly.  This applies in following a recipe or in serving alcohol in the correct measurements. There are many tools, such as measuring cups, measuring spoons and scales, which are used in food/drink preparation.
  • Being able to read both temperature and time and make suitable adjustments in both is vital in food/drink preparation.
  • Fractions are very important in recipes and determining serving sizes.
  • Geometry is used by top chefs and bakers in the presentation of food and baking in order to make them aesthetically appealing.
  • Nutritional data informs choices about health and the role of a balanced diet. This includes issues to do with calories, sugar, sodium and fat. This is important for those creating menus.

Maths is also central in successful stock management which is vital in running restaurant, bakeries and bars.


  • Accurate spelling and a wide and specialist vocabulary are key in the presentation of quality menus
  • Good quality Speaking and Listening skills are needed when communicating with colleagues
  • Customer services skills require good English skills in speaking and written communication
  • Accurate reading is a vital skill when following instructions and recipes
  • Secure English is important when preparing a CV or a business proposal or when advertising/marketing your business

Uniform and kit costs

This course incurs additional costs for uniform and kit. The approximate cost is £130. Please be aware that prices are subject to change each year. Exact costs, as well as information on how to order the required items, will be provided prior to enrolment.  

You may be eligible for The Learner Support fund, which assists college students with course-related costs such as essential uniform equipment and travel. For more information, please visit our Financial Support for College Students page.

Training restaurants

University College Birmingham has two public training restaurants,  and this course is focused on practical experience in our real working environments.



College Rosette HC   Gold logo - Hospitality   C of E - PnC FnB FnS BnG       

One of the UK’s top quality assurance organisations has described University College Birmingham as “one of the best, if not the best, catering colleges in the UK” in its assessment for two of the highest awards for colleges. Find out more about the College of Food's gold accreditations. 

Teaching & Assessment (NV)

Teaching and assessment

You will be assessed throughout your course as you work towards completing Level 2 and Level 3, including observation, practical duties and assignments. The emphasis is on practical assessments.

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

Entry Requirements (NV)

Entry requirements

Level 2 Food and Beverage Service

  • Ideally, you will require a minimum of 4 GCSEs at grade 3 (grade D) or above. However, our hospitality lecturers are looking for students who are keen to work in a customer-focused environment and who would like to develop ‘soft skills’ like communication and teamwork to boost personal development, so please contact us if you have not achieved these grades.
  • School applicants will be required to provide a good school report, which must include attendance.
  • If you do not have a grade 4 (grade C) or above in English and maths and you are under 19, you will be required to complete an assessment so we can ensure you receive appropriate support. Applicants over 19 are not required to complete maths and English.
  • You should be committed, enthusiastic and have a desire to succeed in the hospitality industry.

Level 3 Food and Beverage Service

  • To apply for level 3 food and beverage service, you will need a relevant level 2 qualification, and, ideally English and/or maths at grade 4 (grade C) or above.
  • Alternatively, at least 2 years’ relevant work experience.
  • If you do not have a grade 4 (grade C) or above in English and maths and you are under 19, you will be required to complete an assessment so we can ensure you receive appropriate support. Applicants over 19 are not required to complete maths and English.
  • You should be committed, enthusiastic and have a desire to succeed in the hospitality industry. 


Students are required to buy a uniform and a set of equipment. To help keep costs to a minimum, these items are available to buy through UCB. If you have any concerns about the cost of the uniform, please discuss this at your interview as we may be able to help.

What will I study? (NV)

What will I study?

  • Restaurant Skills
  • Introduction to Bar and Mixology
  • Wine Knowledge and Skills
  • Customer Care and Sales
  • Culinary Skills
  • Supervising Food and Beverage
  • Restaurant Management
  • Mixology
  • Sommelier Service
  • Wine and Food Pairing
  • Promotion of Product

Your study programme

In addition to your full-time course every student has an individual study programme which ensures that you develop the right skills and experience to progress onto either higher education or gain employment. What’s included in your individual study programme will vary depending on what you have already achieved and your career aspirations.

For example; if you haven’t yet achieved GCSE grade 4 (grade C) in English and maths at 16 you will continue to study these by resits or by taking Functional Skills at an appropriate level. Achieving a good level of English and maths is important so that you can compete in today’s labour market and securing the career you’ve always wanted.

Work placement

Work placement will form an essential part of your individual study programme and all students will be expected to complete an appropriate work placement related to their full-time course.

To find out more about the work placement opportunities for this course, click on the ‘Work Placement’ tab above.

Work Placement (NV)

Work placement - College of Food

Alongside training in the University’s industry standard kitchens and superb restaurants, you will also gain additional experience on placements with opportunities available within corporate hospitality; banqueting; cruise ships; restaurants; hotels and licensed premises like pubs and cocktail bars. College of Food placements are generally two to three weeks in duration. A work placement not only gives you valuable experience, it also:

  • Helps you to apply what you’re learning into practice
  • It gives you a better understanding of how a company or organisation works
  • Helps you to develop essential skills such as time management, social and communication skills and the ability to work as part of a team
  • Enriches your CV
  • Enhances a UCAS application and personal statement should you wish to progress to higher education
  • Helps you to consider wider future employment opportunities

At UCB we have a specialised team of Employability Tutors based in hired@UCB (located on the ground floor of Moss House) who will provide you with the necessary skills in order to source a work placement.

If students are passionate about their career choice, work placements are vital

A set of achievements, skills, understanding and personal attributes make a student more likely to gain employment and be successful in their chosen occupation, which benefits themselves and the work force.


Careers (NV)


Level 2 opens up a huge range of career opportunities, both in the UK and overseas, in: restaurants; hotels; licensed premises, like pubs and cocktail bars; cruise ships; corporate hospitality; and banqueting.

Many of our students have been promoted to supervisory and management positions in the hospitality sector.

On successful completion of Level 3, students can progress on to UCB’s foundation degree/degree in Hospitality Business Management or other relevant degree subjects such as Culinary Arts Management, Events Management and Food and Nutrition.


The team at hired@UCB – our student placement and careers service – can help you with advice, information and guidance in finding a job. It can help you develop your work-related skills.

Based in new facilities on the ground floor of Moss House, the hired@UCB team comprises specialist staff to help with:

  • Careers advice and guidance
  • Placements, work experience and volunteering
  • Unitemps – UCB's recruitment agency
  • Employer engagement
  • Part-time and seasonal work
  • Internships, apprenticeships and traineeships
  • alumni support

Find out more about hired@UCB services.   



Profiles (NV)

Student profiles

Read what our current students and alumni love about UCB and how we helped them begin their career in industry.

Angela Kirnon

Angela Kirnon

Food and Beverage Service

Read more

Melanie Harris

Melanie Harris

Food and Beverage Service

Read more


Russell Foxall

Level 3 Food and Beverage Service

Read more