Whether you're a former student who needs to replace vital documents or a current student who wants to know what you will receive when you complete your studies, you will find all the relevant information here.
In response to the Prime Minister’s announcement on - Monday 23rd March 2020, the Academic Registry is now working mainly off-site. In terms of requests for references, transcripts and certificates please read below.
Reference requests and degree verifications
Our Registry team is able to provide full information for candidates who completed degree courses after September 2014. For students who completed before that date, and students who completed a Further Education course, there will be a confirmation of attendance only.
Letters, transcripts and UCB certificates
While staff remain off-site, we will be unable to produce any letters on letterhead paper. We are also unable to produce any transcripts or certificates. If the authority or company which require this documentation or proof of award will accept information by email, we will endeavour to provide it for them. Please contact firstname.lastname@example.org
Replacement University of Birmingham certificates
The University of Birmingham is re-opening and have restarted taking orders for replacement certificates. These can be made through their Online Shop.
Further Education Students and Apprentices
On successful completion of their course, all students are issued a certificate. For FE or College students studying qualifications, such as NVQ’s, BTEC’s, VRQ’s and GCSE’s, this will issued by the relevant Awarding Body for your course (eg. CACHE, Pearson). This will be posted to your home address by the Academic Registry. If you have not received your certificate please contact Academic Registry via email@example.com.
If you need a replacement certificate, you should contact the relevant Awarding Body. Contact details for Awarding Bodies can be found below. If you are not sure who awarded your qualification, please contact firstname.lastname@example.org
On successful completion of each level of study undergraduate students will receive an Interim Academic Transcript detailing the modules studied and marks and credits achieved. After succesfully completing their course, all our University students are issued a certificate and an Academic Transcript detailing the marks and credits achieved for all years studied at UCB.
If you studied an Honours degree these documents will show your final classification (First, 2:1, 2:2, or Third). For postgraduate students these documents will show whether you were awarded a Pass, Merit or Distinction. Foundation Degree, Certificate of Higher Education and Diploma of Higher Education awards have no overall classification.
All our Higher Education students receive one free hard copy of their certificate and Academic Transcript on award. For students awarded between June and September, this will be provided to the student at the next Graduation Ceremony. For students awarded from October to May this will be posted to the student’s permanent home address. Students who do not receive the free copy of their Academic Transcript or Certificate should contact the Academic Registry at the earliest opportunity via email@example.com.
In addition, students graduating from 2019 onwards now have access to digital documents through our new verification service Verify. Using this service all 2019 graduates can access, share or download a secure digital copy of their Academic Transcript. Graduates awarded by University College Birmingham will also be able access, share or download a secure digital copy of their Certificate. We are working with the University of Birmingham to ensure that students awarded by them will also be able to access a secure digital certificate soon.
It is planned to extend this service to graduates from previous academic years in the near future.
Replacement Academic Transcripts
If you graduated in 2019 please request and pay for your replacement Academic Transcript via verify.ucb.ac.uk. Use your UCB username and login to access this service. If you have any queries please contact firstname.lastname@example.org.
If you graduated in 2018 or before and require a replacement Academic Transcript please complete and return the Transcript Request form below.
If you have not yet completed your programme and require a replacement copy of your Interim Academic Transcript please complete and return the Transcript Request form below.
Replacement transcripts cost £25 per copy to produce. You should expect to receive your replacement Academic Transcripts within approximately 15 working days of your request (please allow extra time for delivery to an address outside the United Kingdom), so please allow as much time as possible before you need the documents. In the case of Academic Transcripts from 1990-1999 it may not always be possible to provide a full Academic Transcript. Please contact email@example.com to confirm whether this will be possible.
Some students require several copies of their Certificate or Transcript and these copies need to be certified by the University as genuine. The University provides a service for this, which carries the following charges:
- Certified Copy of Certificate - £2 per copy
- Certified Copy of Transcript - £2 per copy
To request a replacement transcript fill in a Transcript Request Form.
Alternatively, if you have any problems viewing or printing this form please contact firstname.lastname@example.org or call 0121 232 4178.
If you are sending original documents to us for verification, please use a courier service or recorded delivery. The University cannot be held responsible for the loss of any documents in transit.
Replacement Degree Certificates
Depending on which degree you studied at UCB, replacement degree certificates are obtained either from us or the University of Birmingham.
UCB Degree certificates
If you graduated with a UCB Degree in 2019 please request and pay for your replacement Degree certificate via verify.ucb.ac.uk. Use your UCB username and login to access this service. If you have any queries please contact email@example.com.
If you graduated with a UCB Degree in 2018 or before and require a replacement Degree certificate, please apply to us for a replacement using this form.
Replacement certificates cost £25 and you should expect to receive your replacement Degree certificate within approximately 15 working days of your request (please allow extra time for delivery to an address outside the United Kingdom), so please allow as much time as possible before you need the documents.
University of Birmingham Degree certificates
If you graduated with a University of Birmingham degree details of how to order your replacement document can be found here.
If you are unsure of the awarding body for your course, please contact firstname.lastname@example.org or call the Academic Registry on 0121 604 1000 ext 2378/2309/2358.
Some overseas authorities require a letter from the University to confirm a student's course details. To request one, at no charge, please fill out this 3rd Party Request Form.
If you are an employer, university or third party and wish to verify the award, or dates of study of a UCB student please contact email@example.com. Please note that in accordance with UCB’s GDPR regulations we will require the subject’s written permission to release this information to you.
Personal references are available from your year manager or personal tutor on request. To obtain this, please contact your course manager or tutor directly.
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