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Student charter - University College Birmingham

Student Charter

The UCB Student Charter has been developed by staff and students to clearly set out what we expect of one another and the responsibilities of everyone within the UCB community.

It also explains how students can comment on their programme and student life, and contribute to their ongoing enhancement. The Student Charter is not a legally binding contract, but represents a commitment to working together in an effective, productive and inclusive partnership.

The Student Charter is reviewed each year. To provide feedback or contribute to its development, please contact the Director of Quality Systems.

View the Student Charter

The University is a member of the Office of the Independent Adjudicator for Higher Education (OIA), which provides an independent service for reviewing student complaints.

Current and former students who have completed the University's complaints or appeals procedures may refer their complaint to the OIA if they believe it has not been resolved satisfactorily.

For more information about the OIA and the complaints process, contact Charlene McKinney, Deputy Dean for Quality Assurance and Enhancement, at cmckinney@ucb.ac.uk, or visit the OIA website.

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