Policies and Procedures

Equality of Opportunity

(Extracts from University College Birmingham’s Equality of Opportunity Policy, Approved by The Equal Opportunities Committee)

For a copy of the full document, please click below.

Equality of Opportunity


University College Birmingham recognises that, within its local catchment areas and its national and international operating environments, there are people from a diversity of cultural backgrounds, with a range of differing abilities and previous educational experiences, all of whom can benefit from and contribute to the life of University College Birmingham.

UCB corporate principle: ‘Service Before Self’ applies to all through: fairness, justice, equality, respect and dignity.

Reasons for a Written Policy

• To ensure that all who are part of, or come into contact with, University College Birmingham are aware of their rights and responsibilities under the law, University College Birmingham’s General Equal Opportunities, Race Equality, Gender Equality and Disability Equality policy and their role in policy implementation.

• To publicise and clarify University College Birmingham’s equality commitment to the wider community.

• To promote equality of opportunity, diversity and anti-discriminatory practice in delivery, and comply with legislative requirements as stated by legislation.

Failure to comply is likely to result in disciplinary proceedings.

Equal Opportunities Policy Statement

University College Birmingham is committed to a Policy of Equal Opportunities. The aim of the Policy is to ensure that all applicants, students, employees and all those involved in its work and other users of University College Birmingham facilities receive fair and equal treatment. University College Birmingham aims to provide a service that, in its teaching, administration and support actively promotes equality of opportunity and freedom from discrimination on the grounds of age, cultural background, disability, ethnicity, gender, marital status, race, religion or belief and sexual orientation, transsexual & transgender. In addition, there are specific policy statements for Race Equality, Gender Equality and Disability Equality.

Suggestions and ideas are encouraged and taken into consideration in the promotion of equality or, if you have any concerns, please contact Dr. Godfrey Henry, Equal Opportunities Coordinator, Room 323, Summer Row Campus, Tel: 0121 604 1000 ext. 2633.

Contact Dr. Godfrey Henry


Registry has the responsibility for coordinating the administrative functions that underpin the running of all programmes and for monitoring and tracking the academic progress of all students from their initial application until the award of a final qualification. It is also responsible for issuing qualification certificates.

The Registry services all examination boards and student assessment appeals and provides the secretariat for the Academic Board and its sub-committees.

Registry is based on the Third Floor of The Link.

UCB Student Charter

The University College Birmingham Student Charter has been written by staff and students to clearly set out what we expect of each other and states the responsibilities of all those within the University College Birmingham community. It reflects the importance of our mission in which University College Birmingham staff have professional obligations and where our students are responsible learners and individuals. The University College Birmingham Student Charter is not a legally binding contract, but it does provide a commitment to work together in an effective, productive and inclusive partnership.

The University College Birmingham Student Charter is reviewed each year. If you would like to make any comments and contribute to its development, then please contact the Director of Quality Systems, who is based in the Quality Department, Room 323 of the Summer Row Campus.

General Student Regulations

Copies of the General Student Regulations Handbook can be found here, on programme noticeboards and in University College Birmingham Libraries. Please familiarise yourself with them. They are the rules and regulations of University College Birmingham and provide details of appeals procedures.

Student Regulations 


Assignments will normally be handed out during lessons. Students who are not present when the assignment is given out are responsible for collecting it from the appropriate lecturer at a later date. Failure to collect an assignment is not valid grounds for a late submission. All assignments should be submitted with the appropriate frontispiece. They have to be handed in to either the Resource Centre in The Link, if you are based in that building, or in the Learning and Resource Centre of the Richmond House Campus on or before the hand-in date.




Do ensure that you are given a receipt.

Late Work

If there are circumstances that have prevented you from submitting a piece of course work on time, you may be required to complete a Late Submission of Work Form and provide appropriate written evidence to support your claim. These forms can be obtained from your Group Tutor and should be returned when completed to your Group Tutor together with the written evidence supporting the claim.

NB: For full information please refer to the relevant assessment regulations for your own programme.

Examinations Dates

It may be that, as part of your course, you will need to sit an exam or a number of exams.  You will be notified of the dates and venues of your examinations in writing and details will also be published on Canvas. Students must check Canvas regularly for all current examination information. These are the only official sources of information - DO NOT LISTEN TO RUMOURS.

Sometimes, you may have to sit an exam at a location which is not one of University College Birmingham's three main sites. For venues outside of University College Birmingham, maps are available from your tutor or from the Examinations Unit, based in the Academic Registry on the Third Floor of The Link.

DO NOT LEAVE University College Birmingham UNTIL THE END OF TERM or you may miss revision sessions, resits and the opportunity to resubmit referred coursework.


Plagiarism is CHEATING.

Plagiarism happens when one person claims another’s work as their own. It is regarded by UCB as a very serious offence as it brings into disrepute the good name of the Institution, cheats the true owner of the work and cheats other students in the same group.

Allowing another person to copy one’s work is just as serious and equally damages the academic reputation of University College Birmingham.

If it can be reasonably assumed that you have claimed or inferred that someone else’s work is your own, you will be deemed to have plagiarised and will be subject to serious disciplinary measures which in certain circumstances may even result in expulsion from University College Birmingham.

It is, of course, perfectly valid (and even encouraged) to quote or paraphrase another author or publication in a student’s own work, but you must clearly show that you are quoting, and not claiming that it is your ideas or words. To prevent any doubt you must make sure that you accurately reference your work, noting any source from which you have quoted and taken ideas.

If you are in any doubt as to how you should do this, then you should speak to your tutors.

If you feel that your work or others’ has been plagiarised, you should write to the appropriate tutor or Programme Manager, who will investigate.

For the Code of Practice on Plagiarism and Academic Misconduct, please click below.

Plagiarism and Academic Misconduct


It is the responsibility of all students to observe the UK and EU Copyright law currently in force.

This means that you must be careful about copying computer disks and excessive use of the photocopier to copy from books and magazines, etc.

If you are in any doubt you should ask staff in the Library or Resource Centre who will be pleased to advise you. Failure to observe these regulations is regarded as a serious disciplinary offence. In addition, all students will be liable to indemnify University College Birmingham in respect of damages, costs and other charges should University College Birmingham be held liable for any breach.

Assessment Appeals

If you are unhappy with the outcomes of an assessment and believe your mark is unfair, or if there are serious reasons, which you did not previously tell your Tutor, which you think may have caused your performance to be limited, then you should speak to your Tutor. For other complaints of a service-related nature, then the Student Complaints Procedure is the most appropriate way to resolve your concern.

For more information about the best way to make a complaint or appeal and which procedure may be more appropriate, you may refer to the Registry, Student Services or the Guild of Students for advice. A key principle is to identify what you are seeking as an outcome to your complaint; if you are seeking a reconsideration of a mark for a particular assessment then this Assessment Appeals Procedure should be used.

The definition of an assessment (or academic) appeal for the purposes of the Assessment Appeals Procedure is:

"A request for a review of a decision of an academic body charged with making decision on student progress, assessment and awards (2014 QAA)."

The Assessment Appeals Procedure is available to all students enrolled at University College Birmingham in the General Student Regulations and also applies for up to six months after you have left University College Birmingham.

Student Regulations 

Using University College Birmingham Computers

It is important to make sure you know how to access University College Birmingham computers so that you can store and print documents correctly and check e-mail on a regular basis. Every student is allocated individual space in the cloud to store documents as well as being entitled to a quota of free printing. Staff from the IT Support Unit (ITSU) are available to assist students.

Canvas @ UCB, Noticeboards and Memos

Canvas @ UCB and the noticeboard are an important part of your communication link throughout your time with us. Check Canvas and the noticeboard twice a day to see if anything has changed or if we need to contact you urgently.

NB. The noticeboard is not for personal use. Personal notices and advertisements will be removed.

Canvas and the noticeboard are the official means of communication with you.


If you are trying to contact a member of staff and cannot find them in their office you should leave a MEMO on their desk.

The memo should have:

  • Your name
  • Course, Year, Group and Unit - if appropriate
  • Details of enquiry, difficulty, etc.
  • Date and time

Change of Address and Telephone Number

If your permanent or term-time address changes whilst you are on the course, please inform the First Floor Finance Office in The Link in order that records can be kept up to date. If your telephone number changes we need to know immediately. There may be occasions when we need to contact you urgently. Please also inform your tutor or Programme Manager.

Mobile Phones

The use of mobile phones is not permitted in teaching areas, except when agreed with the Tutor and unless you are gathering information. Mobile phones are also not permitted in the Library, the Research Centre, Student Information Suite and the Main Reception Area.

All students are asked to ensure that their mobile phones are switched off when entering these areas.

Correspondence and Telephone Calls

Correspondence or telephone calls cannot be accepted on behalf of students - except in an emergency.

Tutors & Tutorials

Your Tutor is available to give help and advice concerning your work, the programme and also for any personal problems. Tutorial time is allocated on your timetable for this purpose and you should make use of this time.

However, if you have a particular problem with a subject on the programme, please see your subject lecturer first. If the problem is unresolved, please see your Tutor. If you are still not happy and feel that you still have a problem, please contact the appropriate Programme Manager. For unresolved problems beyond this point, please refer to the General Student Regulations which are located here and on your student noticeboard.

For confidential personal problems you may wish to contact the Counselling Service on 0121 604 1000 ext. 2269.

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