Ben Massey

Chief Executive, The National Association of Jewellers

With several years of experience working within membership bodies and trade associations, Ben is now the Chief Executive of the National Association of Jewellers (NAJ) based in the heart of Birmingham’s Jewellery Quarter.

In his role, Ben leads the delivery of the Association’s strategy and operations, ensuring structures, processes, and controls contribute to the ongoing success of the NAJ and its strategic objectives. The strategy aims to shape professional excellence in businesses and their people, and specifically targets visibility and accessibility of career opportunities and development of skills.

Many of the members of the Association are based just a short walk from the University College Birmingham campuses and represent some of the 600+ firms and over 4,000 employees working in the jewellery, precious metals and related industries in the jewellery quarter. Businesses in the quarter generate £767M annual revenue and produce 40% of UK-manufactured jewellery, of which two-thirds is sold into other sectors.

Ben’s background is in Marketing and communications and he has held key positions leading the marketing function in membership organisations with the Sport, Leisure, Higher Education, Public Health and Retail sectors. Ben is also a co-opted Board Member for the Trade Association Forum, the representative body for all UK trade associations.

Outside of running the NAJ and supporting other Trade Associations, Ben enjoys being active and can be found either riding his bike, playing golf or running around his garden chasing his young family.

Back to top