Katie Bickley

Katie's Profile

Job title

Lecturer

Academic qualifications

BSc (Hons) Politics with International Relations

Telephone

0121 604 1000

Profile

My aviation career started when I took a placement year at university to work at British Airways. Since then I have spent more than five years working in the aviation industry in roles such as social media marketing, customer service proposition, cabin crew, passenger services and in operational duty management.

I am a trained flight planner, having spent time training with Boeing Jeppesen, and managed a team of planners for more than 12 months, ensuring all flights had legal flight plans and were able to depart around the world.

I have been involved in programmes such as improving provision for disabled customers and facility consolidation across airline groups during my time working within the industry.

I am EASA Attested Cabin Crew, having completed the full British Airways Mixed Fleet Cabin Crew training and been able to visit a large number of countries as a result. I have also spent time working in passenger services.

I have always been passionate about the aviation industry, having attended air shows since I was little and having the opportunity to watch Concorde a number of times before its retirement.

I am also incredibly passionate about travel – I am always booking flights to discover new parts of the world and experience new cultures.

Teaching

Aviation Operations Management

Airline Crew Resource Management

Aviation Business and Regulatory Environment

Strategic Aviation Management

Aviation Passenger Operations

Airport Planning

Department of Hospitality and Tourism

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