Level 5

Course Level

Level 5


Up to 2.5 years

Business, Marketing and Finance

90% of apprentices will remain in employment after completing their apprenticeship

83% of apprentices say their apprenticeship has improved their career prospects

Take your managerial skills and expertise to the next level. Whether you're working in retail, hospitality and events, tourism and aviation or health, education and local government, our Operations Manager apprenticeship will arm you with the tools and knowledge to contribute to any organisation's operational goals and accomplish top-line objectives.

Designed specifically for managers who are responsible for the operational areas within an organisation, this Level 5 apprenticeship will aid progression to management and leadership roles within your chosen field. Featuring a combination of hands-on experience and classroom learning to help you boost your skills while you work, the course will give you a greater understanding of an organisation's strategy as well as a range of other key areas including project and resource management, decision-making or mentoring.

By completing the Level 5, you could progress onto the final year of our Chartered Management Degree Apprenticeship (CMDA) following a prior learning interview. On completion, you can also register as a full member with the Chartered Management Institute (CMI).

Why choose this apprenticeship?

  • BOOST YOUR SKILLS - Learn about managing projects and change, financial and resource management, decision making, coaching and mentoring
  • LEARN WHILE YOU WORK – Gain a Level 5 qualification while putting your learning into practice in the workplace
  • INDUSTRY APPROVED – Register with the CMI on completion, while those with three years' management experience can apply for the related level of Chartered Management status through the CMI

Our facilities

Our learning spaces at University College Birmingham ensure you have the right environments to build your knowledge, from lecture theatres to interactive group working spaces and extensive library resources.

Entry requirements

  • You need to be in full-time employment working in a suitable role, or we can help you find one.
  • You will normally need a relevant Level 3 qualification and, ideally, English and maths at grade 4 (grade C) or above. However, all applicants will be considered on an individual basis.
  • If you do not have a grade 4 (grade C) or above in English and maths, you will need to undertake an assessment so we can ensure you receive the best support for that subject.
  • You will also be required to attend an interview at University College Birmingham.
  • If you have experience working in the industry, we would be delighted to hear from you.

Key information

Teaching and assessment

Throughout your training, your tutor will guide you through assessment, both in the workplace and at University College Birmingham. You will have practical assessments, online tests and assignments.

Your personal assessor will visit you regularly in the workplace (and will be happy to see you more often if you need extra help). They will assist you throughout your training to help you achieve your qualification.

You may need to attend University College Birmingham should you (or your employer) feel you need to gain additional skills, but this will be discussed with you and your employer.

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

End-point assessment

All standards require successful completion of end-point assessments graded by an approved external apprenticeship assessment organisation.

In order to pass the Operations Manager apprenticeship end-point assessment, you must successfully complete the following:

  • Multi-choice questionnaire
  • Practical observation in a working environment
  • Written business project
  • Professional discussion
Find the right course for you at University College Birmingham

Enquire about an apprenticeship


Back to top