STATEMENT: Important information and advice on coronavirus outbreak

Coronavirus (COVID-19) FAQs for applicants, students, staff and parents

This page is being regularly updated to reflect the latest advice from the Foreign and Commonwealth Office (FCO)World Health Organisation (WHO) and Public Health England (PHE). We are closely monitoring the coronavirus (COVID-19) outbreak and its impact to reassure our students and staff and help everyone stay as informed and as safe as possible.


LAST UPDATED: Thursday 9 April

Following UK Government guidelines issued on Monday 23 March, our campuses at University College Birmingham are currently closed.

Please ensure you utilise all online resources available. Staff can be contacted via email and phone to assist you and offer any support you need.

Our accommodation (The Maltings and Cambrian Hall) remains open and we will continue to communicate with students.

Please take care and continue to follow the guidelines from the Government and Public Health England – stay home and stay safe.

 

Frequently Asked Questions

The FAQs below provide general information on travel, self-isolation, health and hygiene, as well as the latest updates about University College Birmingham.

If you are looking for more detailed information about coronavirus (COVID-19), visit the NHS online guide.

General questions for students, staff and parents

What is coronavirus (COVID-19)?
What is the current risk to the UK from the coronavirus (COVID-19)?
What are the symptoms of coronavirus (COVID-19)?
How is coronavirus (COVID-19) spread?
What should I do if I develop symptoms of coronavirus?
What should I do if someone I live with develops symptoms of coronavirus?
What is the University doing about coronavirus (COVID-19)?
When will the campus buildings reopen?
How do I keep updated about the latest information from the University on coronavirus (COVID-19)?
I am concerned about a family member/friend/flatmate/colleague who is currently in the UK and may have coronavirus – what should I do?
Where can I get the latest travel advice concerning coronavirus (COVID-19)?

Questions for higher education students

The guidance in this section applies to most foundation degrees, BA/BSc degrees and postgraduate programmes. Apprenticeships, the International Foundation Diploma and PGCE have different arrangements which will be communicated directly with students.


How will my course be delivered?
How will my timetable be affected?
How will my assessments and examinations be affected?
Will I be penalised if am unable to submit assessments on time?
My current circumstances are affecting my ability to engage with my studies/assessments. What should I do?
I am a final year student – will I still be able to graduate?
How do I receive support from the Academic Skills Centre/CASE?
How do I receive additional learning/disability support?
How do I get technical support?
What if I don’t have access to IT equipment or the internet?
What if I require other support, such as health or wellbeing?

Questions for further education (college) students

The guidance in this section applies to most further education programmes, with the exception of apprenticeships. Alternative arrangements for apprentices will be communicated directly.


How will my course be delivered?
How will my examinations be affected?
How will my assessments be affected?
Will I still be able to complete my qualification?
Will I still be able to progress onto the next level of my course?
I am planning to progress onto University after this academic year – will this still be possible?
How do I receive support from the Academic Skills Centre/CASE?
How do I receive additional learning/disability support?
How do I get technical support?
What if I don’t have access to IT equipment or the internet?
What if I require other support, such as health or wellbeing?

Questions for international students

I was absent from classes before the Easter break due to COVID-19 – how will my attendance record be affected?
My visa to remain in the UK is due to expire and I am unable to leave the country due to travel restrictions – what should I do?
How will my visa be affected by distance learning?

Questions for students on placements

I am on a paid 24-week or 48-week work placement and my employer has told me not to attend work – what should I do?
Will I be required to continue on my higher education paid placement while the University is closed for teaching?
I am a further education student on placement – do I still need to attend?
I am a student who is on placement within a clinical setting in the NHS – what advice should I follow?
I am due to start a placement this summer – will this go ahead?
I am currently abroad or on a higher education Erasmus programme – should I come home?
I am a further education student who has been selected for the Erasmus+ work experience programme – will this be happening?

Questions for students living in University accommodation

Will University accommodation remain open?
I need to self-isolate – how do I report this and who do I need to contact?
If I experience any maintenance issues within my accommodation, can these still be fixed?
Can I be released from my contract if I am not currently using my accommodation, or if I now wish to leave?
I have already left my accommodation but still have possessions in my room – what should I do?

Questions for UK applicants

I am due to attend an open day/applicant day on campus – is this still going ahead?

Questions for international applicants

I have applied (or wish to apply) for a pre-sessional English language course but I may not arrive in time for the start date – could I still join at a later date?
Is the University able to test my English Language instead of having to provide a recognised SELT?
What if confirmation of my qualifications is delayed due to coronavirus (COVID-19?)?
How will my visa and enrolment be affected?

Questions for University College Birmingham customers

When will the University restaurants reopen?
When will Cakes and Bakes reopen?
When will the spa, hairdressing and sports therapy clinics reopen?

 

 

 

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