Domestic abuse can affect anyone regardless of gender, sexuality, age, culture or background
It is a pattern of behaviour where one person gains power and control over another. Abuse can occur in intimate relationships (past or present) or within families.
It may happen as a single incident or over a period of time, and it can take many forms, including:
- Coercive control - ongoing intimidation, isolation, threats, and control, often involving physical or sexual violence.
- Emotional or psychological abuse - behaviour that undermines your sense of self-worth, causes fear or distress.
- Physical or sexual abuse - any unwanted physical or sexual contact or violence.
- Financial or economic abuse - controlling your access to money, work, or education.
- Harassment or stalking - repeated, unwanted contact or attention that causes distress or fear.
- Online or digital abuse - using technology to control, threaten, or humiliate.
- Honour-based abuse or forced marriage - abuse committed to protect or defend perceived family or community ‘honour’.
Speak out and support
You can share what happened in whichever of these two ways feels most comfortable for you.
To arrange an appointment with one of our advisers, please complete our online form. You may choose how much information you wish to share, and accessing support does not require making a formal report. Alternatively, you can choose to report anonymously.
If you are having difficulty completing the form, please email studentcases@ucb.ac.uk.
Support for students
If you or someone you know is in immediate danger or has been seriously injured, call 999 right away.
If something has just happened and you feel unsafe, try to get to a secure location. If you're on campus, speak to a member of staff immediately - they can help you contact emergency services or the Safeguarding Team.
Support following sexual violence or domestic abuse
If you’ve experienced sexual violence or domestic abuse and need immediate, specialist support, you can contact a Sexual Assault Referral Centre (SARC).
Horizon SARC (Birmingham)
Horizon is a local, confidential service for anyone who has experienced sexual assault or rape. Their trained staff offer emotional support and, where appropriate, forensic medical examinations. You can also speak with a Crisis Worker about your options, including support, whether or not you choose to involve the police.
- 24/7 Freephone: 0330 223 0099
- Website: www.horizonsarc.org.uk
Please note: Forensic self-swabbing kits are not a recommended alternative to visiting a SARC. Professional support ensures evidence is collected safely, and your wellbeing is prioritised.
Support at University College Birmingham
We know it can be difficult to speak out, but you don’t have to go through this alone. UCB offers compassionate, person-centred support for any student affected by domestic abuse or sexual violence.
If you or someone else is vulnerable or at risk, please contact our Safeguarding Team: safeguarding@ucb.ac.uk. All concerns are handled confidentially and sensitively.
Reporting options
You can use UCB’s internal support routes to make a disclosure and speak with a trained advisor. They’ll help you understand your options - whether you need emotional support, academic adjustments, practical advice, or help creating a safety plan.
You are in control of what happens next. Making a disclosure does not automatically trigger disciplinary action unless you request it. You can self-refer via Target Connect. If you have any questions, you can speak to an adviser at studentcases@ucb.ac.uk.
University College Birmingham Reporting via Target Connect
You can now report an incident using UCB’s reporting tool. This platform allows you to make a report with your name or you can submit one anonymously, and you can indicate whether or not you would like any further action taken. Using this tool does not automatically trigger a formal complaint - it's your choice how you wish to proceed.
Through Target Connect, you can also request support from UCB’s Sexual Harassment and Misconduct Service. Our trained staff are here to listen and help you explore your options in a confidential and non-judgmental space. This may include accessing wellbeing support, academic adjustments, or formal processes.
You can also contact the service directly at studentcases@ucb.ac.uk.
Reporting to the police
If you are not in immediate danger but wish to report a crime, you can contact the police in the following ways:
- Calling 101
- Using West Midlands Police Live Chat
- Contacting your local police force online
Police forces have specially trained officers who deal with reports of domestic abuse and sexual violence and can support you through the process. If you are in immediate danger or seriously injured, always call 999.
Support without making a formal complaint
We understand that not everyone wants to make a formal report. UCB is committed to supporting you regardless of whether or not you choose to take formal action. You can:
- Submit a report via our reporting tool for confidential support
- Email studentcases@ucb.ac.uk to speak with our Sexual Harassment and Misconduct Service
Making a disclosure does not automatically trigger disciplinary procedures. You will be in control of what happens next.
If you decide to make a formal complaint
If you do wish to pursue a formal complaint through the University (e.g., in relation to another student or a member of staff), this process will follow UCB’s investigations procedure.
You can discuss the process first by emailing studentcases@ucb.ac.uk. We can help you understand what the process involves before making a formal submission.
If the incident has already been reported to the police, please include the following information in your email to support any university-based actions:
- Crime Reference Number(s)
- Name and course of the person you reported
- Date(s) and location(s) of the incident(s)
- A brief description of the incident (e.g., assault, harassment)
Mental Health and Wellbeing Support
At University College Birmingham, your mental health matters. We offer a range of support services to help you feel safe, supported, and heard.
Our Mental Health and Wellbeing Team includes qualified counsellors and advisers who can offer up to six one-to-one support sessions per term. This includes help with emotional wellbeing, mental health concerns, and coping strategies for challenges that may affect your studies or personal life.
To access this service, you can self-refer via the student portal.
24/7 Support: Student Assistance Programme
In addition to in-house support, students also have access to the Student Assistance Programme, a confidential 24/7 helpline offering:
- Emotional support
- Counselling
- Legal and financial advice
- Practical guidance for everyday challenges
- This service is available day or night, 365 days a year.
Wisdom App
The Wisdom App gives you access to a wide range of mental health and wellbeing resources, including self-help tools, guided meditations, and wellbeing articles - all at your fingertips.
Please find the app downloadable from your app marketplace. Find out more.
External specialist services
Here are some trusted organisations that offer expert support:
Domestic Abuse and Sexual Violence
- National Domestic Abuse Helpline - 0808 2000 247 (24/7, confidential)
- Women's Aid - womensaid.org.uk
- Birmingham & Solihull Women’s Aid - 0808 800 0028
- Black Country Women’s Aid - 0121 552 6448
- Refuge - refuge.org.uk
- Victim Support - victimsupport.org.uk
- Anawim (Birmingham) - anawim.co.uk
- WAITS - Supporting women from diverse backgrounds - waitsaction.org
- New Heights (North Birmingham) - new-heights.org.uk
- Cranstoun - 0121 633 1750
- Trident Reach - 0800 111 4223
LGBT+ Support
- Galop (LGBT+ Domestic Abuse Helpline - 0800 999 5428
- Birmingham LGBT IDVA Service - Support for LGBT+ people at risk
- Umbrella Sexual Health Services - 0121 237 5700 umbrellahealth.co.uk
Men’s Support
- Mankind Initiative - 01823 334244
- Men’s Advice Line - 0808 8010327
- Victims First
- Karma Nirvana - 0800 5999 247
- Halo Project - haloproject.org.uk
- Roshni Birmingham - 0800 953 9777
- Forced Marriage Unit (UK Gov) - 020 7008 0151
Stalking and Harassment
- National Stalking Helpline - 0808 802 0300
- Paladin Stalking Advocacy - paladinservice.co.uk
- Rights of Women - rightsofwomen.org.uk
Apps for Support and Safety
- Bright Sky App - Offers information, safety planning tools, and support resources for anyone affected by domestic abuse.
More help from the local authority
- For additional local services and out-of-hours support, visit the Birmingham City Council Domestic Abuse Support page.
Supporting someone who has been subjected to domestic abuse
Supporting someone who has experienced domestic abuse or any form of harm can be challenging. This may be a confusing and emotional time for both of you, and it’s not always easy to know what to say or do. At UCB, we’re committed to making sure everyone feels supported and knows where to seek help. If you're concerned about another student’s wellbeing or safety, it's important to encourage them to reach out for support, whether through UCB services or trusted external organisations.
If you’re unsure how to help or would like to talk to someone in confidence, you can contact UCB’s Sexual Harassment and Misconduct Service at: studentcases@ucb.ac.uk You can also make a report on their behalf - with their permission - using our reporting tool.
If you believe someone is in immediate danger, always call 999.
Please keep in mind: if you're sharing any concerns or details about someone else, especially if they are experiencing abuse, it’s important they are aware - unless it's an emergency or a safeguarding risk.
Ways you can support a fellow student
Here are some helpful ways to be there for someone who may have experienced abuse or harm:
- Believe them. One of the most powerful things you can do is listen and believe what they tell you. Try to remain calm, supportive and avoid making judgments.
- Avoid giving direct advice. Let them lead the conversation and make their own choices. Your role is to empower them, not to decide for them.
- Don’t ask “why” questions. Asking why the abuse happened can unintentionally sound like blame. Abuse is never the victim’s fault - only the perpetrator is responsible.
- Be patient. They may not be ready to talk. Simply being present and available without pressure is already a meaningful form of support.
- Look after yourself. Supporting someone through trauma can affect your own wellbeing. Don’t hesitate to seek support for yourself, whether through UCB services or a trusted person.
- Encourage professional help. If they are considering leaving an abusive situation, please be aware that this can be one of the most dangerous times for them. Gently encourage them to speak with trained professionals who can help plan this safely.
If you're ever unsure, the Safeguarding Team is also available to support vulnerable students or those at risk: safeguarding@ucb.ac.uk
You’re not alone in supporting others, and it’s okay to ask for help too.
Useful resources
- National Domestic Violence Helpline - Supporting a Survivor
- National Women’s Aid - I’m worried about someone else