New undergraduate students enrolling in September 2026

If you have been offered a place at University College Birmingham, you will be sent an email and text message from our Admissions team asking you to complete your online registration. The email you receive will contain a unique link specific to your offer, and the text message will contain your UCB Student ID, which you will need to register.

It is very important that you complete your online registration as this is the first part of your enrolment.

If you forget your password, you will need to email itsu@ucb.ac.uk stating the following;

• Your full name
• Your UCB student ID number
• Your address
• Your chosen course

How to complete online registration? 

The webpage in the link provided in the email will require you to put in your personal details. As the link will be specific to you, the information you input on the webpage has to match what has previously been provided within your application. After this, you will need to select your subject area and then continue to create a password. 

Important - if you have not received your email or text message, call our Admissions team on 0121 604 1040 or complete our enquiry form here, and we will help you activate your account and complete your online registration. Please make a note of your UCB student ID and password. 

Doing this now will save you a lot of time later!

Once you complete the online registration, you must upload your documents to the Student Dashboard. You will need to navigate to My Dashboard > Enrolment > Task > Upload ID Card Photo & Identity Documents. Make sure you upload ALL documents that are relevant to you, including:

• Your chosen photo for ID (no Instagram or Snapchat filters, please. Let’s keep it professional!)
• Your proof of ID – see below for the list of acceptable identity documents
• Any residence evidence – e.g. your passport/residence documents, if relevant
• Scans/clear photos of qualifications for any outstanding conditions
• Any evidence of your name change (if your name is now different from the name on the documentation you provided to us) - e.g. a deed poll document or a marriage certificate. All our systems will use the name on your official documentation.
• Do not provide any documentation in relation to your disability or neurodiversity. Please send this to the Disability and Neurodiversity Support team by email at DNSupport@ucb.ac.uk.

Your image will automatically be saved as soon as it has been uploaded. 

A few things to note:

• Do not email us your documents during this time. If you are having trouble uploading them, don’t worry, our Admissions team will call you to help you with this process.
• The phone number we will be calling from is 0121 604 1000. Please ensure your email and phone contact details are up-to-date, as these are the credentials we will use to contact you.
• Students with disabilities looking for additional support from the University are to submit their documents to the DNS team directly, not through this upload point.

The Admissions team will call applicants who have not yet uploaded their documents. Don’t worry if you miss our call, we will email you to say we’ve called and will call back later. 

Before we can complete your enrolment, we require confirmation of the following:

• You have sufficient funding (SLC) in place to cover your course (home students)* or
• That you have paid at least 50% of your first-year fees (international students)
• You have completed any in-person identity ('Right to Study') checks as required

After this point, all that’s left for you to do is to collect your UCB student ID card.

*You are responsible for arranging your student loan. If your loan is not approved at enrolment, or if payment arrangements are unclear, tuition fees will be charged directly to you with specified due dates. If your loan is later approved, any fees you have already paid will be refunded once funds are released by the Student Loans Company.

You can collect your student ID card in McIntyre House between 14 September and 25 September 2026. If we require further information from you before that, we will contact you by phone or email to discuss. You may be asked to provide further evidence before your enrolment is considered complete.

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