Travel and Tourism Level 3

Overview (NV)

Travel and Tourism Level 3 Diploma/Extended Diploma

Course length
2 years full-time


You will learn about the fast-growing travel and tourism industry, from UK and long-haul destinations to hospitality and events operations.

Your studies will include a number of UK residential visits to a range of destinations and attractions.

Tour operators, airlines, hotels and tourist attractions are just some of the businesses seeking to recruit new industry talent. This course will put you in a strong position for employment or a move into higher education.

Students enrol onto the Introductory Diploma in year one and on successful completion, can progress onto the Extended Diploma in year two.

The Introductory Diploma is equivalent to 1.5 A-levels and the Extended Diploma equates to 3 A-levels

Residential visits

There are exciting opportunities to take part in UK and overseas residential educational visits and complete related projects. There is also an opportunity to participate in the Leonardo Da Vinci European Work Placement Project, which involves a three-week placement at a European destination.




Why should I choose this course?

  • You are fascinated by tourism and travel, seeing different places and meeting new people
  • The 9-5 working day does not appeal
  • You enjoy learning via practical, work-related projects and assignments
  • You like the fact you will acquire transferrable skills to help you start, or progress, in your career
  • There is a broad range of roles in the industry – so you can keep your options open
  • There are great opportunities to progress to foundation degree or degree studies once you have successfully completed the course


Tourism is fascinating to me and I love the course. Investigating the tourism industry and retail travel operations are amongst my favourite units. My ambition is to manage a bespoke or high end travel agency.

Megan O’Leary, former student

Course-specific facilities

As part of UCB's ongoing investment, students on this course will have use of exciting new simulation facilities, including a state-of-the-art, mock plane cabin. The facilities also include check-in areas and Galileo GDS system for training students. Find out more.

Why maths and English are so important to your career

Achieving a good level of English and maths is important so that you can compete in today’s labour market and securing the career you’ve always wanted. Alongside your full-time course, students will continue to develop their English and maths skills. If you haven’t yet achieved GCSE grade 4 (grade C) in English and maths at 16 you will continue to study these by resits or by taking Functional Skills at an appropriate level.


Mathematics is very important in all aspects of the Travel and Tourism industry.

  • Measurement of weight is of importance in weighing luggage at the airport. 
  • The ability to calculate costs and distances is of obviously importance throughout the industry.
  • Fractions are used to calculate discounts when booking hotels or arranging travel.
  • The ability to make conversions is key in changing money into other currencies.  


  • Accurate spelling and a wide and specialist vocabulary are key in the presentation of marketing materials
  • Good quality Speaking and Listening skills are needed when communicating with colleagues
  • Customer services skills require good English skills in speaking and written communication
  • Accurate reading is a vital skill when following instructions and researching destinations/summarising travel itineraries
  • Secure English is important when preparing a CV or a business proposal or when advertising/marketing your business



Institute of Travel and Tourism

Teaching & Assessment (NV)

Teaching and assessment

You will mainly be assessed through coursework assignments and projects, some of which will involve industry-related visits. Previous visits have included London, Oxford, York and Cardiff.

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

Entry Requirements (NV)

Entry requirements

  • Ideally, you will require a minimum of 4 GCSEs at grade 4 (grade C) or above, including maths and/or English
  • Or a BTEC Level 2 Diploma (must also include GCSE English and/or maths at grade 4 (grade C) or above)
  • Alternatively, at least 2 years’ relevant work experience
  • School applicants will be required to provide a good school report, which must include attendance.
  • You should be committed, enthusiastic and have a desire to succeed in the tourism industry 
  • If you do not have a grade 4 (grade C) or above in English and/or maths and you are under 19, you will be required to complete an assessment so we can ensure you receive appropriate support. Applicants over 19 are not required to complete maths and English.
What will I study? (NV)

What will I study?

Year 1

The mandatory units are:

  • The UK Travel and Tourism Industry
  • Customer Service in Travel and Tourism
  • Preparing for a Career in Travel and Tourism

The additional units are:

  • Travel and Tourism Destinations
  • UK Visitor Attractions
  • Hospitality in Travel and Tourism
  • Investigating Airline Cabin Crew
  • UK Airports
  • Storytelling for Tourism

Your study programme

In addition to your full-time course every student has an individual study programme which ensures that you develop the right skills and experience to progress onto either higher education or gain employment. What’s included in your individual study programme will vary depending on what you have already achieved and your career aspirations.

For example; if you haven’t yet achieved GCSE grade 4 (grade C) in English and maths at 16 you will continue to study these by resits or by taking Functional Skills at an appropriate level. Achieving a good level of English and maths is important so that you can compete in today’s labour market and securing the career you’ve always wanted.

Work placement

Work placement will form an essential part of your individual study programme and all students will be expected to complete an appropriate work placement related to their full-time course.

To find out more about the work placement opportunities for this course, click on the ‘Work Placement’ tab above.

Work Placement (NV)

Work placement

Work placements are an integral part of the travel and tourism course. Each year group has the opportunity to gain practical experience of a workplace environment. There are exciting opportunities to take part in UK and overseas residential educational visits and complete related projects. In your second year you will also complete a work placement in a tourism related environment, usually within hotel or visitor attractions.

A work placement not only gives you valuable experience, it also:

  • Helps you to apply what you’re learning into practice
  • It gives you a better understanding of how a company or organisation works
  • Helps you to develop essential skills such as time management, social and communication skills and the ability to work as part of a team
  • Enriches your CV
  • Enhances a UCAS application and personal statement should you wish to progress to higher education
  • Helps you to consider wider future employment opportunities

At UCB we have a specialised team of Employability Tutors based in hired@UCB (located on the ground floor of Moss House) who will provide you with the necessary skills in order to source a work placement.

If students are passionate about their career choice, work placements are vital

A set of achievements, skills, understanding and personal attributes make a student more likely to gain employment and be successful in their chosen occupation, which benefits themselves and the work force.


Careers (NV)


The ever-changing nature of travel and tourism means career opportunities are broad and varied. You might be attracted by roles in retail travel, passenger transport, tourist attractions, airports and airlines. Hotels, conferences and events, holiday resorts, and hospitality and entertainment venues also have opportunities. 

You may want to build on your knowledge and take a higher level foundation degree or degree in a related field, which could lead to higher paid jobs in the future.


The team at hired@UCB – our student placement and careers service – can help you with advice, information and guidance in finding a job. They can help you develop your work-related skills.

Based in new facilities on the 7th floor of our Summer Row campus, the hired@UCB team comprises specialist staff to help with:

  • Careers advice and guidance
  • Placements, work experience and volunteering
  • Unitemps – UCB's recruitment agency
  • Employer engagement
  • Part-time and seasonal work
  • Internships, apprenticeships and traineeships
  • Alumni support

Find out more about hired@UCB services.

Profiles (NV)

Student profiles

Read what our students and alumni love about UCB and how we helped them begin their careers in industry.

Razmin Begum

Razmin Begum

Travel and Tourism

Read more

Jamie Parker

Jamie Parker

Travel and Tourism

Read more

Daniel Hall

Daniel Hall

Travel and Tourism

Read more