Student support

 

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Our student support is tailored and award-winning, as voted for by students themselves.

Life as a student is exciting and fun, but it can also feel daunting at times. We want you to make the most of your time here at University College Birmingham, overcome any barriers to your learning and reach your full potential. 

Where we differ from other colleges is that we are also a university and college and sixth form students can access our university support services, a full and comprehensive package of support designed to help you thrive.

Here, you can find information, advice, guidance and enrichment support services available to our college and sixth form students. As well as a guide with all the information you need to help make the transition from school to University College Birmingham as smooth as possible!

*National Student Survey 2025 and Whatuni Student Choice Awards 2024

Check out our guide

Read through or download our Support Guide for College and Sixth Form Students and learn what support is available at University College Birmingham.

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Learning support

Our learning support teams are committed to giving all our students the advice, skills and practical tools to discover their full potential.

Disability and neurodiversity

We welcome everyone, regardless of physical disability, medical conditions, or other specific special needs. Support for students who disclose a disability or health condition, including mental health conditions, starts from application and continues throughout your studies. 

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Did you know? We have an open door policy throughout the University.
This means that all staff are available to guide and support you during your studies. You are welcome to walk into any department and ask for help – please do take us up on this offer, we are here for you.

 

Health and wellbeing

We have a free and confidential Health and Wellbeing Service, open to every student, that strives to promote and encourage healthy lifestyles, positive mental health, and wellbeing. We understand these things are fundamental for effective study and a positive student experience.

Personal development and careers support

Your time with us is not just about the classroom – or study time. It is just as much about making sure you are prepared for life after college - whether that be heading straight into a job, or continuing on to university to study for a degree. We aim to ensure you have the experience, life skills and personal qualities to help you make a success of whatever you choose to do next. And there are various services, tools and resources available to help ensure your personal development.

Finance 

It is important to manage your finances well while at college or sixth form, and to ensure you access any financial support you are entitled to. College and sixth form students can apply for:

  • Help with travel costs
  • Help with the costs of uniform and equipment
  • Free meals and meal support
  • Childcare

Please note: All forms of support have specific requirements for eligibility.

In terms of fees, most college students will be funded by the government. However, adult learners and those over 19 will have to pay some fees. You can find out more at college course fees. Sixth formers do not have to pay course fees.

Find out more about college and sixth form financial support.

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Free food and drink for all students

As part of the support that University College Birmingham is putting in place to help students who are facing increased costs, we have introduced some additional food offers for all students:

  • Toast and juice will be available, free, from the 5th floor Summer Row Café, between 8am and 10am each weekday. This is available for all students.
  • Free soup will be available from 3pm to 4pm each day, from the 5th floor of Summer Row Café.
  • Hot water is available from all catering outlets - should you need it for making your own hot drinks, or otherwise (and we are also in the process of getting a hot water dispenser). This water is free if you bring your own cup, or 20p for a take-away cup. 
  • We also have microwaves available for students to use in McIntyre House (in the seating area, near the exit to Moss House), for ease of heating up any food that you bring in from home.

Where to find your student support team

Student Hired

Student Services team


Student Services is based on the ground floor of The Link and is the one stop shop for all students - providing information, advice and guidance on non-academic matters – across our range of support services.

 

There is no need to arrange an appointment, just drop in and speak to a member of the team.

Student Engagement team 

The Student Engagement team works to improve communication between students, academic staff and support services at University College Birmingham.

They help to organise university-wide events, collaborating with various courses and schools to enhance the student experience for all our college and sixth form students.

The Student Engagement Team can also help direct you towards the right support team, information or key services; to help address your concerns.

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Academic Matters

Lessons and assessments

Your individual course information will tell you everything you need to know about your specific course modules and assessment. But, if you are looking for additional information on the assessment style and process, and how we ensure academic fairness here at University College Birmingham, you can find all of this information over on our Policies & Regulations page.

You will also find information on what you can do in unfortunate or unpredicted circumstances such as not being able to submit work on time, or not receiving the grades that you had hoped for.

Rules and regulations

Similarly, to make yourself familiar with academic procedures, rules and policies, and see what we have in place to make sure every student has a safe, welcoming, and fair space for them to nurture their academic talents; you can also access the Policies & Regulations page for all information.

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Come and see for yourself

An open day is the best opportunity for you to experience University College Birmingham for yourself – and get a better understanding of our student experience. Book your place on one of our upcoming ones - we'd love to welcome you. Can't make it? Find out about our virtual open days.

Come to an open day

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