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August 2026

What students need now and how we're leading the way in rethinking support and experience

By Claire Huggins

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Read time: approx 8 mins

"Here at University College Birmingham, we believe the future of student support needs a rethink," says Professor Helen Poole - Pro Vice-Chancellor (Teaching, Learning and Digital)

"Across the higher education sector, students are facing growing financial pressures, increasing demands on their time and mounting uncertainty about graduate employment. Yet universities often address these challenges separately.

At UCB, we believe student success depends on tackling all three together.

This belief has shaped a series of initiatives introduced by the University over the past 18 months, including a £6,000 Cost of Living Allowance, employer-funded scholarships, a 2 Day Degree model and substantial, developmental placement opportunities embedded into more than 65 per cent of courses.

Professor Helen Poole

Across the UK, the higher education landscape is shifting under our feet.

Students are being asked to carry more financial risk than ever before, and the findings in June’s British Social Attitudes survey confirm what many of us in the sector have sensed for years: public belief in the return on higher education is waning, and students are trying to work out whether the system still works for them or if there is something better out there.

  • Maintenance support has failed to keep pace with rising costs, forcing students to juggle work and study hours.

  • The “broken” student loan system is subject to ongoing political uncertainty.

  • And as we brace for further price increases across the board because of global instability, the cost of living pressures facing students and their families are only set to intensify.

WonkHE analysis lays the situation bare: redistribution doesn’t work when there is nothing left to redistribute. Students are being squeezed from every direction.

In response, universities are being forced to cut bursaries, hardship funds and broader student support measures, just when students need them the most.

"We recognised early that students needed more than reassurance and emergency measures. We saw our students’ struggles and made a deliberate choice not to wait for things to get worse."

Professor Helen Poole Pro Vice-Chancellor (Teaching, Learning and Digital)

This is the national picture, but it is not the only picture.

University College Birmingham proudly sits in the heart of the second city with ready access to everything it has to offer. At the same time, our postcode is one of the most deprived postcodes in the country and around 70 per cent of our home students commute to study.

We recognised early that students needed more than reassurance and emergency measures, they needed real, tangible, uncomplicated support that made a university education genuinely accessible.

We saw our students’ struggles and made a deliberate choice not to wait for things to get worse.

For September 2025, we introduced our £5k Cost of Living Allowance and for the September 2026 intake, we boosted that to £6,000: a dedicated no-strings financial package designed to reduce the pressure on students’ weekly budgets, it doesn’t have to be paid back and isn’t tied to household income.

In March this year, we launched our eight fully funded Employers’ Scholarships: ensuring that all our student support is secured to real industry engagement.

And in April, we innovated the 2 Day Degree model: giving students of any age more time for paid work, caring responsibilities or simply space to live life.

These are not small adjustments or initiatives bogged down in small print: they represent a structural and strategic shift in how we re-imagined our student support. A secure footing, not a safety net. A foundation, not a phase.

Today, financial support alone is not enough.

A recent report by Enterprise Skills that analyses the 2024-2025 Institute of Student Employers data describes:

A perfect storm of a shrinking graduate job market, the disruptive rise of Artificial Intelligence in recruitment, and a persistent, deepening gap in essential human capabilities is devaluing traditional credentials and forcing a fundamental rethink of what it means to be “work-ready”.

And this mirrors what our own network of businesses and employers are telling us.

Students need practical experience, networks and the confidence to walk into an interview, safe in the knowledge they know more than just the theory.

They need conviction that their degree will lead somewhere meaningful.

Consequently, universities are rightly increasing their focus on placements, internships and employer engagement. These initiatives are valuable, but short-term experiences alone may not be enough to bridge the gap between study and employment, in an increasingly competitive graduate market.

Nick Hillman, the director of the Higher Education Policy Institute, makes a valid point: if students are increasingly already working and studying to make ends meet, where do they find the time to take on an unpaid placement?

Over 65 per cent of our courses include placements.

Over 65 per cent of our degree courses include access to structured work experience that varies in duration, whether that’s mandatory professional placements, paid opportunities or something more bespoke.

Our commitment, as set out in our strategic plan, is to ensure every student has meaningful access to the world of work, whatever their course or circumstances. That’s why we have a dedicated team who support students from the very start of their search, right the way through to five years after they graduate.

We know extended placements aren’t possible for everyone, so we personalise our support; insight days, employer-led projects, guest speakers, internships and shorter work experiences all build confidence, capability and sector understanding.

And yet, when the national narrative trumpets instability, it breeds caution: to worry about money, to fear the unknown, to hope that experience is something that can be sorted out ‘later’.

Watch the video to see how placements have been "game changers" for our students.

When students are stretched thin, working long hours, and unsure of the payoff, it’s only natural they’ll prioritise survival over opportunity. Because often it isn’t just them, it’s their families that are impacted too.

If graduate outcomes across the sector reflect a hesitation to sign up to placements - they are only mirroring the everyday pressures students face.

Our response has been to ensure that placements are not bolt-on positions or scrambled time-fillers; they are placements that count and an integral part of the learning experience. They are designed with employers, for employers, and they give our students the confidence that comes from doing the job, not just studying it.

Why our sector-leading model matters.

By reducing financial worries, by freeing up time, by embedding enduring, meaningful placements into our courses, we are removing the barriers that can hold students back. We are fostering and nurturing the conditions that empower our students to take the opportunities that could change their trajectory.

Clearing is often framed as a pivotal moment of choice for students, but the bigger question sits with universities:

What does it now take to ensure that a student can not only enter higher education, but succeed within it?

If institutions continue to treat financial support, flexibility and employability as separate agendas, they miss the broader reality of student life today.

At University College Birmingham, we are bringing those strands together because student success depends on all three working in tandem.

The future of higher education will not be defined by access alone, but by outcomes that students can realistically achieve.

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