Student Safeguarding Support

All staff and students at University College Birmingham have a duty to safeguard and report any concerns they have in a timely manner

If you have a safeguarding concern regarding anyone at UCB or believe someone to be at immediate risk of harm, please contact the safeguarding team at safeguarding@ucb.ac.uk or on the telephone numbers below.

View Safeguarding Policy

Emergency Contacts and Support Service Directory

Pastoral support

Pastoral Support Officers support our FE students by working with teams across UCB to support students learning. They can offer 1:1 mentoring support, giving students practical strategies to help manage difficult situations. They also deliver group sessions to support progression and personal growth.

The teams also organise and oversee a range of enrichment activities designed to support students' personal development. To access the teams services, students need to be referred by their academic teams/a member of staff.

Meet our safeguarding team

Tracy-Anne Rider

Designated Safeguarding Lead and Head of FE Pastoral Support

0121 232 4104
SR728

Jacqueline Duggan

Deputy Designated Safeguarding Lead

0121 232 4314
Accessible Support Hub (ASH) SR308

Steph Hughes

Deputy Designated Safeguarding Lead

0121 232 4483
Accessible Support Hub (ASH) SR308

Masuma Sultana

Pastoral Support Officer
Further Education

0121 232 4415
Accessible Support Hub (ASH) SR308

Discover more

Health and wellbeing

Our dedicated team is here to help support your health and wellbeing so that you can enjoy your experience at college or sixth form and study effectively.

Learning support

Our learning support teams are here to give all our college and sixth form students the advice and skills to help you succeed in your studies and discover your full potential…

Disability and neurodiversity support

We offer support to help you succeed in your studies, including transition support and assistance in class. All support is tailored to meet your individu…