Yvonne's Profile
Job title
Lecturer
Academic qualifications
BA(Hons), MSc (Econ), PGCE, EdD Doctoral Candidate
"With broad professional experience in finance, HR and business administration at organisations such as the London Borough of Lambeth and Sun Alliance Insurance, I bring a practical, people-focused approach to my teaching."
My professional experience is broad and hands-on. I’ve worked in accounts, administration and HR roles for the Bayswater Inn Hotel, London Borough of Lambeth, Sun Alliance Insurance Group and Croydon College. These roles gave me insight into the realities of finance, HR, administration, and customer service across both public and private sectors. I’m a Chartered Member of the Chartered Institute of Personnel and Development, a Member of the Society for Education and Training, a Fellow of the Higher Education Academy, an affiliate member of the Institute of Hospitality and a Fellow of the Royal Society of Arts (FRSA). I also published a paper on dealing with conflict and change.
I bring a practical, people-focused approach to my teaching at UCB. My expertise covers Human Resource Management (HRM), Leadership and Management, Organisational Behaviour, Employee Relations, and Equity, Equality, Diversity, and Inclusion. I teach across our Hospitality, Tourism, Aviation, and Events courses, delivering modules such as Employability and Professional Development, Flight Route Operations, Events Business Management, and Strategic Human Resources and People Development.
I also supervise our Applied Masters projects and deliver professional qualifications such as the CIPD Level 7 Diploma in HRM. I regularly engage with the UCB Industry Exchange initiative, which has involved visits to Qantas Airlines' London Headquarters, Warwick Castle and meeting the British Airways Engineering team.
My aim is always to link academic theory with industry relevance, helping students develop the confidence and mindset they need to thrive in today’s dynamic employment landscape. My students often tell me they appreciate the structured, supportive environment I create, especially when tackling complex topics. And I get a lot out of working with such a diverse group of learners here at UCB, hearing about their experiences and goals, and tailoring my teaching to help them succeed. I take pride in having been nominated three times as part of UCB’s ‘Spotlight on Great Teaching’ awards.
What truly inspires me in HRM is the opportunity to support and shape the growth of individuals. I’m especially proud of my work championing inclusion and mentoring others, both through my teaching and my involvement in committees and networks focused on equality and representation. Also, achieving my Fellowship of the Higher Education Academy and embarking on my Doctorate of Education while working full time have been important career highlights for me.
My hobbies include swimming, cooking, and reading. And, not many people know this, but I’m a huge fan of the Mission: Impossible franchise, as well as many spy and thriller series such as James Bond and Jason Bourne!