Nancy Mpofu

Nancy's Profile

Job title

Lecturer in Hospitality and Tourism (HE)

Academic qualifications

MA Hospitality and Events Management, PGCE in Post Compulsory Education, BA (Hons) International Hospitality Management


0121 604 1000


My academic and industry experience lies in business, tourism, hospitality and events management, spanning almost two decades.

I was discovered by the University of Wolverhampton while studying for a BTEC Edexcel HND in Hospitality Management at Walsall College, and consequently awarded a student achievement scholarship. I proceeded to study with them and graduated at the top of my class, gaining a 1st class Bachelor of Arts degree in International Hospitality Management and receiving the hospitality prize for the student with the highest academic achievement.

I have held management positions in Zimbabwe and the United Kingdom for Best Western Hotels, Premier Inn and InterContinental Hotels Group (IHG), in addition to establishing my own events deco and hiring business as an entrepreneur. To obtain a competitive advantage, I completed a master's degree in Hospitality and Events Management. My desire to impart knowledge and share decades of industry experience propelled me into academia, where I earned a PGCE PCE and taught in higher education to very diverse students.

I am a PhD candidate and am currently investigating precarious work effects on employee subjective wellbeing, focusing on UK hotel industry employees.

I am extremely student-focused, enjoy making learning enjoyable, and endeavour to develop engaging and stimulating tools that are unique and innovative. Now I am committed to ensuring the success of our students at University College Birmingham.


I lecture in HE on both undergraduate and postgraduate degree programmes.

Research interests and scholarly activity

My research interests are in the fields of business and human resources

Department of Hospitality and Tourism

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