July 2025
University College Birmingham excels across multiple areas in National Student Survey 2025
By Sean Madden
Share post:Read time: approx 2 mins
The University’s commitment to continual improvement has been recognised in the latest round of results from the UK’s leading student feedback-led survey.
Encompassing more than 500 universities, colleges and other higher education providers around the country, the Survey is the primary gauge used to measure student satisfaction.
In a response rate of 85% – almost 14 percentage points higher than England’s national average – UCB students answered 28 questions covering all aspects of their higher education experience, and their feedback was overwhelmingly positive.
Across all of the Survey’s seven key themes, the University’s scores were up on 2024 results by an average of almost 2.5 percentage points.
On questions regarding quality of teaching, support, and student development, the University scored more than 90%, with each representing an increase in satisfaction on last year’s results.
In seven of the questions, including those relating to marking, feedback, assessment and student engagement, scores were more than 5% higher than the sector average and an improvement on last year’s results. For a further 20 questions, we placed higher than the average for higher education institutions across the UK.
Helen Poole, Pro-Vice-Chancellor (Teaching, Learning and Digital), said: “It’s great to see the hard work and dedication of our academic and professional service staff reflected in this year’s NSS results.
“We’re extremely proud of the support we offer and to be ranked so highly in the sector reassures us that we are making significant progress every year, and providing students with the high-quality experience they deserve in all aspects of their journey with us.”
Check out our latest news stories

Students inspired by ‘Letter to Mandela’ Competition
Nic Careem introduces the Letter to Mandela Competition to University College Birmingham students, as VC Michael Harkin signs the legacy b…
Read more
Awards, accreditation and away days: bumper health roundup 2025
We reflect on an amazing year for all staff and students at our Departments of Health and Sport.
Read more
Former Mayor visits Bluebell Wood to see the vision made real
Sir Andy Street enjoyed a behind-the-scenes tour of the project.
Read more
University welcomes MP to explore city-wide opportunities for young people
Preet Gill MP joins UCB staff on campus tour, exploring how her Edgbaston constituents could benefit from UCB's prov…
Read more
Festive bumper roundup: an award-winning year in hospitality and tourism
We look back on another year of achievement and adventure at the Department of Hospitality and Tourism
Read more
Chelmsley Starters and Bluebell Wood officially opened by Saqib Bhatti MP
Saqib Bhatti MP joins other guests and VIPs at the official opening event for the Chelmsley Starters culinary school…
Read more