July 2025
University College Birmingham excels across multiple areas in National Student Survey 2025
By Sean Madden
Share post:Read time: approx 2 mins
The University’s commitment to continual improvement has been recognised in the latest round of results from the UK’s leading student feedback-led survey.
Encompassing more than 500 universities, colleges and other higher education providers around the country, the Survey is the primary gauge used to measure student satisfaction.
In a response rate of 85% – almost 14 percentage points higher than England’s national average – UCB students answered 28 questions covering all aspects of their higher education experience, and their feedback was overwhelmingly positive.
Across all of the Survey’s seven key themes, the University’s scores were up on 2024 results by an average of almost 2.5 percentage points.
On questions regarding quality of teaching, support, and student development, the University scored more than 90%, with each representing an increase in satisfaction on last year’s results.
In seven of the questions, including those relating to marking, feedback, assessment and student engagement, scores were more than 5% higher than the sector average and an improvement on last year’s results. For a further 20 questions, we placed higher than the average for higher education institutions across the UK.
Helen Poole, Pro-Vice-Chancellor (Teaching, Learning and Digital), said: “It’s great to see the hard work and dedication of our academic and professional service staff reflected in this year’s NSS results.
“We’re extremely proud of the support we offer and to be ranked so highly in the sector reassures us that we are making significant progress every year, and providing students with the high-quality experience they deserve in all aspects of their journey with us.”
Check out our latest news stories

SUSTAIN UnConference returns to turn conversations into action
The UnConference returns to University College Birmingham for second year, empowering delegates to lead on the issues that matte…
Read more
Chelmsley Wood Culinary School helping students find their calling
The the first cohort of students at the new school have found inspiration in ways they might have never envisaged.
Read more
Alumni and a growing West Midlands travel and tourism sector inspire at annual confer…
The exciting growth of the West Midlands tourism industry took centre stage as the Business School to…
Read more
A glorious graduation: we look back on the day
A look back at University College Birmingham September 2025 graduation.
Read more
Charity founder supporting disadvantaged children receives honorary fellowship
Dr Rachel Carr OBE, a charity founder who has dedicated her career to supporting thousands of disadvantaged youn…
Read more
Alumnus dedicated to empowering students receives honorary fellowship
Errol Lawson, an award-winning entrepreneur and author dedicated to empowering the next generations has been made an hon…
Read more