HOSPITALITY AND TOURISM MANAGEMENT

BA (Hons) / FdA

Accredited by the University of Birmingham

Choose Award
Duration

4 years full-time

UCAS Code

NN28

Placement

1-year placement

Entry

September, January

Fees

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College of Food and Hospitality Management
Choose Award
Duration

3 years full-time

UCAS Code

NN2W

Placement

1-year placement

Entry

September, January

Fees

View Fees

College of Food and Hospitality Management
Discover more at our next open day

Saturday 03 October 2020

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90% overall student satisfaction*

*NSS, 2019

Global reputation within the industry for hospitality-related degrees

If you aspire to manage tourist attractions, hotels and resorts, or if you want to work in travel consultancy, our Hospitality and Tourism Management degree course can open the door for you to enter a variety of sought-after careers in these sectors.

As the hospitality industry increasingly focuses on international visitors and partnering with the tourism industry, there is a huge demand in the UK and overseas for managers who understand both sectors and know how to tailor hospitality services for visitors from around the world. Accredited by the Institute of Hospitality, our course will give you a strong foundation of knowledge and skills for the industry before putting your learning into practice in the real world on a 12-month paid work placement, with exciting opportunities in the UK, USA, Canada, Hong Kong and elsewhere.

This hospitality and tourism course will help you start forging your career through studying a range of specialist subjects, while you will also travel abroad on an overseas residential trip to help develop your expertise. Studying at a recognised Institute of Travel and Tourism (ITT) Centre of Excellence, you will have further opportunities to hone your hospitality management skills on campus in our award-winning restaurant facilities.

Why should I choose this course?

  • WORK PLACEMENT – Arm yourself with invaluable work experience through a 12-month paid work placement, with opportunities to work across the globe
  • RESIDENTIAL VISIT – Take part in a destination management field study overseas, with essential costs of your trip covered by the University – past destinations have included New York, Athens and Copenhagen
  • SPECIALISE YOUR STUDIES – Develop specialist knowledge through your own research project and a wide range of optional modules including pub operations, financial strategy and sustainability
  • INDUSTRY APPROVED – Study at an ITT Centre of Excellence and gain professional recognition with a degree accredited by the Institute of Hospitality

Our facilities

University College Birmingham is renowned for its outstanding food and hospitality training facilities. Our two award-winning restaurants on campus provide the perfect environment for students on our hospitality courses to boost their skills across different service styles.

Course breakdown

Students on the FdA have the option of progressing onto the final year upon completion of the foundation degree.

  • Year 1
  • Year 2
  • Year 3
  • Year 4

Core Modules

Food, Beverage and Accommodation Applications

You will be introduced to a variety of functions in this area and the close relationship that exists between them when used in hospitality operations. You will examine the dynamic nature of the hospitality environment, considering current issues and trends such as sustainability and ethical trading as well as investigating how managers effectively deliver bottom-line profits.

Hospitality and Tourism Business Principles

You will explore key business principles relevant to the hospitality and tourism industry and become aware of business aspects such as finance and accounting. You will also come to understand the commercial environment in preparation for your placement.

People and Organisations

To help you with the fundamentals of understanding the management of people, you will be looking at the internal structure of large and small organisations. This module also examines current business theory, with a focus on the practice of managing people within a variety of organisations.

Employability Enhancement

How do you get the job that you want and get ahead in your professional life? How do you ensure that you stand out and maximise every opportunity for career progression and enhancement? This module will develop your self-awareness and reflective skills, allowing you to then develop and demonstrate the knowledge, skills and behaviours that are demanded by the sector's top employers.

The Hospitality and Tourism Customer Experience

Like it or not perception is reality as far as the customer is concerned, but do they see us in the same way as we see ourselves? It is essential that service providers understand the needs and wants of their customers and how physical appearance both offline and online can influence customer perception, attitude and therefore behaviour. But first we need to identify who exactly is our customer and what are their characteristics.

Travel Geography

Working in the tourism industry means that you will need a good overall knowledge of world geography. You will examine a number of different tourism destinations in relation to societies, landscapes, tourist attractions and government so that you can develop an understanding of the complexities of global travel, along with any dilemmas that this kind of travelling may present and what constitutes the key ingredients for a successful destination.

Work Placement

Work Placement

You will gain valuable work experience on a 48-week work placement. This is an exciting opportunity to put what you have learned into practice, broaden your experience and demonstrate your abilities to potential employers. Year 2 is the work placement year for foundation degree students. BA (Hons) degree students start their year in industry in the second semester of year 2 and finish it at the end of the first semester of year 3.

Core Modules

Human Resources for Hospitality Managers

This module is designed to provide an introductory understanding of human resource-related activities to help hospitality managers maximise their effectiveness when managing their department. It is intended to provide an insight into the importance of both best practice and the legal implications relating to day-to-day HR-related activities. Emphasis will be placed upon the practical application of key human resource activities and the role of the department head/line manager in delivering these.

International Travel Operations

You will get to grips with the practicalities of the international tour management environment in order to develop an awareness of the requirements to satisfy different customer needs as well as giving an insight into tour operating practices and constraints.

Marketing Communications for Hospitality

The hospitality industry faces a huge challenge in terms of adapting and promoting services in an interconnected world. As a result, you will examine the tactics, strategies and ways that marketing managers use media communications to secure business.

Operational Finance for Hospitality and Tourism

Managers of hospitality operations are required to have a sound understanding of the financial performance of the business. This often involves interpretation and analysis of financial data before making decisions to positively influence financial performance. In this module you will build your understanding of the key aspects of financial management in hospitality businesses. You will also have the opportunity to develop this further in a simulated hotel environment whereby you will be able to quantify the impact of your decisions on the profitability and liquidity of the hotel.

Rooms Revenue Management

Why are hotel rooms for sale at such a range of different prices? How can you understand how competition is performing? What type of costs does a rooms operations manager have to control to achieve higher profits? You will be provided with the tools you need in order to learn how pricing and online distribution systems are used and try your hand at analysing hotel rooms’ performance with the use of hotel benchmarking and industry reports.

Hospitality Investigations

The problems and questions facing current hospitality and tourism managers are becoming more unique and complex in nature. Therefore, as a hospitality manager, you will be required to engage in a range of research activities within your role. This module will prepare you for this and for future research within academia, providing an opportunity for you to develop, design and propose a piece of research which focuses on an interesting and contemporary topic area or issue within your industry.

Plus one option from:

Gastronomy

Gastronomy is the study of the relationship between culture and food. As a module developed for food lovers, it will provide you with an appreciation of past, present and anticipated future gastronomic trends. You will develop a sound knowledge of contemporary food issues such as the development of food tourism, food events and festivals and discuss how restaurants are incorporating current trends.

Events Planning

Based upon well-established events planning models, you will gain a sound understanding of the implementation and evaluation of festivals and special events. You will look at growth and development trends, related policy issues and the overall role of events in tourism and leisure. Event typologies and the scope of events will be reviewed and the impacts on residents and visitors will be considered.

Managing Pub and Bar Operations

You will develop your knowledge of the skills that are used within the pub and bar sector – one of the most diverse sectors of the hospitality industry. This will lead to an understanding of the sector’s structure, trends in legislation, current issues and management operations involved in the efficient running of a pub.

Training and Development Skills for Managers

Whether you're carrying out induction training for a group of new starters or teaching someone to make a new cocktail, training and developing staff is a vital component of a manager's role. You will examine how adults learn, barriers to learning and how to engage with and execute a learning activity in order to give you the workplace skills you need to effectively train and develop staff.

Sustainability in Hospitality, Tourism and Events

In a world characterised by climate change, pollution and scarce natural resources, there is an increasing need for the hospitality industry to demonstrate a commitment to reducing its environmental footprint. Today’s hospitality leaders promoting sustainability recognise the opportunities inherent in adapting their businesses to a more sustainable approach.

Social Media in Festivals and Events

In social media, the consumer markets a product or service to other consumers, and this mode of communication is increasingly prevalent in the festivals and events industries. You will be provided with the knowledge to understand and operate social media within the industry and its impact as a powerful promotional tool.

Core Modules

Hospitality Operations Management

You will evaluate and apply operations management concepts and techniques to hospitality operations in an international context. You will look at quality and performance management within the industry and how effective management leads to strategic objectives.

International Destination Management

Designed to facilitate the study of tourist destinations in the context of social, economic and environmental change, this module will allow you to examine destinations from the perspective of visitors and hosts. You will also study the effectiveness of strategies employed to maximise the benefits to destination stakeholders.

Strategic Hospitality Management

You will learn the full range of strategic management issues encountered when determining the direction of the organisation. You will use analytical tools in the context of service sector-based case studies and learn procedures and techniques for a range of elements taught on this course. You will be able to identify long-term threats and opportunities for organisations in order for them to develop successfully.

Plus one option from:

Financial Strategy

An opportunity to consolidate your financial planning knowledge, you will learn how to synthesise and evaluate business performance and strategy. You will develop an in-depth knowledge of financial concepts and how companies portray themselves through their annual reports.

Strategic Human Resources Management

In order to offer meaningful career pathways, what sort of strategies should a business consider? How can it meet the challenges it faces while creating an environment that retains talented employees? You will be exploring contemporary strategies in HR that shape benchmark employers in the industry.

Festivals and Events Tourism

You will study the policy and planning issues surrounding festivals management, events tourism and destination management. You will understand that the links between heritage, culture, the arts and festivals are very important, and you will look at promoting and enhancing destinations as a part of a regional tourism strategy.

Cross-cultural and Global Management in Hospitality

You will explore the ways in which a culturally diverse organisation can make use of a diverse range of perspectives offered by international team members and their varied expertise. You will focus on employees who have a global perspective in achieving success for their organisation by implementing international strategy with an awareness of cross-cultural differences.

Innovation and Creativity Management in Hospitality and Tourism

The theme for this module is the 'future environment', which gives you the opportunity to explore and analyse the innovation process in the service sector. You will understand that change is an essential component of the managerial process as you develop new products and services for use in the industry.

Global Marketing Solutions

The module aims to promote an understanding of the complexity and issues an organisation faces when attempting to enter overseas markets. Organisations increasingly operate in diverse and less understood market environments and emphasis will be placed on identifying the challenges presented by breaking into new markets. The module aims to highlight the practicalities of marketing products and services in new international markets and developing the skills required for exploiting new overseas market opportunities.

Personal Effectiveness and Behavioural Skills

You will identify ways to improve your professional and personal potential by making positive changes and managing yourself. You will benefit from developing your soft skills and self-awareness, which will help you achieve success when managing people.

Dark and Thanatourism Management

You will study a niche, yet important, component of the tourist attraction and exhibition sector. You will draw upon current thinking and research as well as incorporating up-to-date industry trends and examples linking into history, society, politics, ethics and the future of the industry.

Research option:

Research Project

You will have the opportunity to engage in an independent research project of your choice. You will have support with preparing your proposal and understanding the competent characteristics of good research. An appointed tutor will help guide you through this important and rewarding process.

Enterprise and Innovation Showcase

This will provide you with the opportunity to demonstrate your capabilities in researching, planning and delivering an industry or community-related project. You will research a new business product, service or system within food and beverage enterprises and develop it into an idea that you can exhibit at an event to your peers and industry professionals.

The modules listed above for this course are regularly reviewed to ensure they are up to date and informed by industry as well as the latest teaching methods. On occasion, we may need to make unexpected changes to modules – if this occurs, we will contact all offer holders as soon as possible.

Entry requirements

Hospitality and Tourism Management BA (Hons)

A-levels: An A-level grade profile of CCC-CDD.

BTEC: A BTEC grade profile of MMM-MMP. This can be achieved from either an Extended Diploma or a combination of smaller BTEC qualifications.

Tariff: Other Level 3 qualifications are accepted for entry. A minimum of 96-80 UCAS Tariff points will be required.

Access to Higher Education Diploma: 96-80 UCAS Tariff points including a minimum of 15 Level 3 credits at Distinction.

Hospitality and Tourism Management FdA

A-levels: An A-level grade profile of CD-DD.

BTEC: A BTEC grade profile of PPP-PP. This can be achieved from either an Extended Diploma or a combination of smaller BTEC qualifications.

Apprenticeship: Achieve an advanced apprenticeship (Level 3).

Tariff: Other Level 3 qualifications are accepted for entry. A minimum of 56-32 UCAS Tariff points will be required.

Access to Higher Education Diploma: 56-32 UCAS Tariff points.

Non-tariff: Non-UCAS Tariff-based Level 3 qualifications are also considered for entry. Please contact admissions@ucb.ac.uk to check your eligibility.

Work-based: We also give equal consideration to applicants who are currently in work and wish to apply to University College Birmingham. To apply, you must have a minimum of 3 years’ relevant work experience, demonstrating management or supervisory duties. Your application must also include a reference from your line manager supporting your entry to higher education. For further details, please contact Admissions.

EU/international students

For entry requirements for EU and international students, please visit the Country Specific Information page.

Key information

Teaching and assessment

Note: Indicative information only – actual timetables and assessment regimes will be issued at your induction.

Teaching

Example of a typical teaching week (up to 19 contact hours):

  • Large group teaching – 8 hours
  • Smaller group teaching – 6 hours
  • Tutorials – 2 hours
  • Subject advice sessions – 2 hours
  • Industrial placement tutorial – 1 hour
  • Field trips and visits

You will also need to commit around 20 hours per week for individual study time.

Assessment

Estimated breakdown of assessment for this degree course:

  • Coursework – 68%
  • Practical assessment – 24%
  • Written examination – 8%

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

Uniform and kit costs

This course requires a uniform and kit costing approximately £250-300, depending on the items you purchase. (Prices are subject to change each year – exact costs and information on how to order required items will be provided to you prior to enrolment.)

Kick-Start

As a new student studying this degree full-time, you will receive £300 per year via our Kick-Start Scheme (eligibility criteria applies). This scheme will support your studies and future career by contributing to course-related materials, uniform or selected items on campus. You might even qualify for an additional £500 per year.

Tuition fees

UK/EU students

If you are a UK/EU student enrolling on a full-time foundation degree or a BA/BSc in 2020/21, your fee for this academic year will be £9,250 per each full year. A half year tuition fee is £4,625. UK/EU students do not pay tuition fees for any placement periods.

International students

If you are an international student enrolling on a a full-time foundation degree or a BA/BSc in 2020/21, your fee for this academic year will be £11,500 per year.

If you complete a placement year, your tuition fee would be £500 for a full year (£250 for half year placement).

Percentage
70%

of graduate employers say relevant experience is essential to getting a job with them

Work placements

Work placements are vital for gaining real-life experience and for building your confidence and skills before you finish your course – and they may even lead to a job when you graduate. Our hired@UCB team can help find the ideal placement for you.

Our FdA and BA Hospitality and Tourism Management courses both feature a paid 12-month work placement, during which you will not incur any tuition fees.

Work alongside experts in your sector

A snapshot of some of the employers we have worked with:

  • The Sea Pines Resort (South Carolina)
  • Westin Hilton Head Island Resort and Spa (South Carolina)
  • Ritz Carlton (Naples, Florida and Colorado)
  • The Greenwich Country Club (Connecticut)
  • Wequassett (Cape Cod, Massachusetts)
  • The Savoy (London)
  • The Peninsula (Hong Kong)
  • Andrew Brownsword Hotels (whole collection)
  • Fairmont St Andrews (Scotland)
  • Dunboyne Castle Hotel and Spa (Ireland)
  • Ashford Castle (Ireland)

University College Birmingham has a great reputation and offered a course with a work placement option, which enables students to get lots of experience. Not only did my placement help with my development, both personally and professionally, but it also helped me decide that I wanted to work in hospitality.

Hannah Carsted Hospitality and Tourism Management BA (Hons)

Career opportunities

Conference centre manager

Average Salary: £30,000

Theme park manager

Average Salary: £31,000

Tour manager

Average Salary: £27,500

Tourism officer

Average Salary: £24,500

Tourist information centre manager

Average Salary: £30,000

Hotel manager (small hotel or deputy of larger hotel)

£27,500 - £31,000

Want to take your studies to the next level? Completing the BA (Hons) degree will enable you to move onto our Hospitality with Tourism Management MSc/PGDip course.

hired@UCB

We are here to support your career goals every step of the way. 

 

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Andrea’s Story

Andrea is making his mark and is now a senior supervisor with the leading hotel chain he did his course placement with.

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