Hospitality Manager Apprenticeship Level 4


Level 4

Course Level

Level 4


1.5-2 years

Hospitality and Tourism

90% of apprentices will remain in employment after completing their apprenticeship

83% of apprentices say their apprenticeship has improved their career prospects

Hospitality and catering has become one of the UK's biggest employment sectors. If you are currently working in this field, our Hospitality Manager apprenticeship provides you with an excellent platform for progression from supervisory roles within restaurants, hotels, holiday accommodation, cafés, pubs and contract catering (including schools, colleges, universities and hospitals). 

Whether you are employed in hospitality and catering and seeking to advance your career, or if you have a Level 3 qualification or a supervisory position and want to progress to a managerial role, this Level 4 hospitality apprenticeship will enable you to learn while you work and immediately apply your training to your role. Your studies will explore the essentials of managing in hospitality as well as a choice of management specialisms.

As a hospitality manager, your role will typically involve high levels of responsibility and incorporate accountability for meeting business objectives. You will work under pressure and have a passion for exceeding customers’ expectations while ensuring business standards are upheld. You might also have responsibility for continuously improving the customer experience on behalf of your business.

Why choose this apprenticeship?

  • BOOST YOUR SKILLS – Learn core managerial skills for working in a variety of establishments including hotels, restaurants, conference centres and banqueting venues
  • SPECIALISE YOUR STUDIES - Select from a number of management specialisms, from kitchen, food and beverage or front office to housekeeping, revenue, conferences and events
  • LEARN WHILE YOU WORK – Gain a Level 4 qualification while putting your learning into practice in the workplace
  • TEAM SCOTLAND PARTNERSHIP – Our University will be the home for Team Scotland at the 2022 Commonwealth Games in Birmingham, offering exciting opportunities for our students to work with the team and its athletes

Our facilities

University College Birmingham is renowned for its outstanding food and hospitality training facilities. Our award-winning restaurant on campus provides the perfect environment for students on our hospitality courses to boost their skills across different service styles.

Entry requirements

  • You need to be over 18 years of age and have previous experience of working in the hospitality sector. You should already be working a minimum of 30 hours per week in an appropriate role.
  • You will normally require a Level 3 qualification and a minimum of 4 GCSEs at grade 4 (grade C) or above, including maths and English.
  • If you do not have a grade 4 (grade C) or above in English and maths, you need to complete Level 2 Functional Skills before entry onto the course.

Key information

Teaching and assessment

An assigned assessor will discuss your needs and visit you at work. You will also attend regular sessions at University College Birmingham to enable you to understand the higher level skills and knowledge required to become a manager. You will have practical assessments, online tests and assignments during the course to prepare you for the end-point assessment.

Your personal assessor will visit you regularly in the workplace (and will be happy to see you more often if you need extra help). They will assist you throughout your training to help you achieve your qualification.

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

End-point assessment

All apprenticeship standards require successful completion of end-point assessments graded by an approved external apprenticeship organisation.

In order to pass the Hospitality Manager apprenticeship end-point assessment, you must successfully complete the following:

  • Multi-choice questionnaire
  • Written business project
  • Professional discussion

Latest updates

Join the conversation and check out the latest updates from our Department of Hospitality and Tourism.

UCB Hospitality
UCB Tourism


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