Level 2, Level 3


Course Level

Level 2, Level 3


1-1.5 years

Business School

90% of apprentices will remain in employment after completing their apprenticeship

83% of apprentices say their apprenticeship has improved their career prospects

There are an estimated 4.5 million people helping to keep UK businesses running in the public, private and not-for-profit sectors. With administrators among those playing an essential part, our Business Administration Apprenticeship will give you the broad range of skills needed to work efficiently and to help increase business productivity.

Suitable for employees in business roles which include administration tasks, our Level 2 and Level 3 apprenticeships enable you to gain a professional qualification and develop your skills and knowledge while you work. Depending on the job role, your tasks will vary greatly and could include preparing notes, producing documents, organising events, setting up and maintaining filing systems, using software packages, monitoring risk and administering budgets. You will be required to work independently and/or as part of a team and will be involved in developing, implementing, maintaining and improving administrative services. You will develop key skills and behaviours to support your own progression towards management responsibilities.

As a business administrator, you will be expected to deliver your responsibilities efficiently and with integrity. The role involves demonstrating strong communication and adopting a proactive approach to developing skills. You will be expected to show initiative, managing priorities and your own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

Why choose this apprenticeship?

  • BOOST YOUR SKILLS – Develop new skills and knowledge covering areas such as business fundamentals, policies, stakeholders, external environmental factors and the legal environment
  • LEARN WHILE YOU WORK – Gain a Level 2 or Level 3 qualification while putting your learning into practice in the workplace
  • MOVE UP TO HIGHER EDUCATION – Complete the Level 3 apprenticeship and you can move onto university business courses at degree level

Our facilities

Our learning spaces at University College Birmingham ensure you have the right environments to build your knowledge, including specialist facilities such as our Financial Trading Suite.

Entry requirements

  • Ideally, applicants should have some experience of working in a business environment and/or have achieved at least Level 1 Functional Skills in English and Maths.
  • Apprentices new to the industry or with limited experience will need to start at Level 2. For entry directly onto Level 3, a relevant Level 2 qualification is required.
  • Before completing the Level 2 apprenticeship, apprentices will need to achieve Level 1 English and Maths. Before completing the Level 3 apprenticeship, apprentices will need to achieve Level 2 English and Maths.

Key information

Teaching and assessment

This course incorporates delivery of a Level 2 Diploma in Business and Administration followed by delivery of the new Level 3 Business Administrator Standard. There will be a mix of theory and practical assessments at University College Birmingham and in the workplace. At the end of the Level 2 apprenticeship, a review will be conducted prior to enrolment onto the Level 3 Standard. Attendance at University College Birmingham will be agreed in advance, with access to our wide range of facilities to enhance your learning experience.

A portfolio contributes to an end-point assessment which comprises several elements. Achievement at the end-point assessment confirms whether the qualification is complete and you have met the standard at pass, merit or distinction.

University College Birmingham

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