Accommodation FAQs

You can find the answers to our most commonly asked questions below. If you can't find the answer you are looking for please contact our Accommodation Team:

By telephone: 0121 232 4131

By email:

In person: staff are available on a drop-in basis at Student Services, The Link, Summer Row, B3 1LB

The application process

How do I apply for accommodation?
Can I view the accommodation?
When will I receive an offer of accommodation?
How do I receive my accommodation offer?
What if I'm on holiday when I receive my offer?
What is in the room?
Catering or self-catering?
Am I guaranteed accommodation?
Do you have a quiet / mature block?
Can I apply for only one semester?
Help! I've made a mistake on my application form.
Are there application deadlines?
Do you have single-sex flats?
Do you offer accommodation for couples or students with children?
Can I cancel my accommodation application?
Can I cancel once I have accepted the accommodation offer?
My offer has been cancelled. What should I do?
Are there payments to be made?

Moving in

Can I get my room number?
Can I bring a TV and will I need a TV licence?
Are my belongings insured?
When can I move into the halls of residence?
Can I move in before the contract begins?
Where is the accommodation?
What should I bring with me?
How much money do I need to live off?

Once you've moved in

Am I allowed pets?
Can I park my car or motorcycle?
Can I have guests?
Can I move rooms?
When is the reception open?
Can I stay during holiday periods?
Do you offer storage?
What is the Student Accommodation Code?
Can I vacate the halls?
Is the internet included in the costs?
Will my room and flat be cleaned?
How do I report any problems?
Can I store a bicycle?
Where does my post go?
Is there a laundry service?

When payments are due 

Payment examples are set out in the application form under the section ‘Payment Preferences’. These will vary in relation to your student status. Those with an entitlement to a Student Loan can pay in three instalments. Those from Overseas and the EU can pay monthly. All residents have the option to pay in full.

Accommodation Fee Summary 2020/21

Full Year


Semester One


Semester Two