Senior Healthcare Support Worker Apprenticeship Level 3

Overview (NV)

Senior Healthcare Support Worker Apprenticeship Level 3

Course length
18-24 months (one day per month)


This apprenticeship is ideal for those wanting a career in the healthcare sector at an advanced level. You will learn in your workplace, whilst having the opportunity to use the ultra-modern facilities at UCB, including the new Health Hub at Richmond House.

You will have the opportunity to practise and embed your skills at work and, during your apprenticeship, you will be delegated duties in line with care plans. There will be an embedded practice based on your knowledge, experience and understanding to take decisions within your area of responsibility.

You will gain the skills to become accountable for your work and for reviewing the effectiveness of your actions. You may progress to supervise or coach and mentor staff within your team. You will follow the Code of Conduct for healthcare support workers and adult social care workers. 

Who is it suitable for?

The course is aimed at those who work in healthcare services, typically in the following settings:

  • Adult nursing support

  • Maternity support

  • Theatre support

  • Mental health support

  • Children and young people support
  • Allied health profession 

Why should I choose this course?

  • To gain new skills
  • Level 3 Diploma in Health and Social Care is highly recognised in the health and social care sector
  • Career progression
  • Opportunity to consider new career pathways  

Course content

The course will run for two years with a mix of theory and practical assessments at UCB and in the workplace. Apprentices need to attend one day per month at UCB (9am - 5pm), where they will have access to UCB’s wide range of facilities to enhance their learning experience.The employer also has a responsibility to provide 20% off-the- job learning for all apprentices.

There will be a range of core modules encompassing the values, health and wellbeing, duty of care and safeguarding, communication, quality improvement, health and safety, and person-centred care.You will also have options related to the roles above. 

Teaching and Assessment (NV)

Teaching & assessment  

You will need to complete tasks and acquire a portfolio of evidence through work-based learning and assessment; taught sessions and online delivery.  A qualified tutor / assessor will examine the evidence which is then approved by the external verifier (appointed by the examining body).  Personal learning and thinking skills and employment rights and responsibilities are embedded in the apprenticeship.

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

Entry Requirements (NV)

Entry requirements

  • You are required to undertake the Enhanced Disclosure and Barring Service process and provide the result prior to starting. 
  • The Care Certificate must be achieved as part of the Apprenticeship Standard, as well as The Diploma in Health and Social Care Level 3 and Level 2 functional skills in English and Maths.
  • Minimum 18 years old
  • Working for 30 hours per week in an appropriate role
  • Experience of working in the health and social care sector
What's next? (NV)

What's next?

If you want to become an apprentice and do not have a job, UCB will work with you to find a suitable paid placement. If you are in work and want to take an apprenticeship qualification, we can advise you on what you need to do.

For more information please contact the Apprenticeship team:

By telephone: 0121 232 4091 (Monday-Friday 9am-5pm)

By email: