Maxine Craig

Maxine's Profile

Job title

Academic Support Worker

Academic qualifications

BA (Hons) Post Compulsory Education (First Class), OCR Level 5 Diploma in Teaching Learners with Dyslexia/Specific Learning Difficulties, Certificate in Education Programme (Integrated Skills Route: Literacy Level 5)


0121 604 1000


I joined University College Birmingham as an Academic Support Worker in November 2021, after working for six years in higher education as a freelance specialist one-to-one Study Skills and Strategy Support Tutor for students with dyslexia and other Specific Learning Difficulties (SpLD).

Prior to this role, I was employed for 12 years as a Basic and Functional Skills Tutor, and Academic Support Instructor, providing support on a one-to-one and small group basis for students with general and specific needs including dyslexia, dyspraxia, Attention Deficit Hyperactivity Disorder (ADHD) and autism. My support is tailored to students’ individual needs, and is mapped to their support plans, objectives and outcomes. I enable students to work within a safe, supportive and nurturing environment, while offering the best opportunity for them to gain confidence, progress and achieve.

My professional qualifications include Bachelor of Arts with Honours, First Class, in Post Compulsory Education; OCR Level 5 Diploma in Teaching Learners with Dyslexia/Specific Learning Difficulties and Certificate in Education Programme (Integrated Skills Route: Literacy Level 5). I am also a member of the Society for Education and Training (SET) and the Dyslexia Guild, and hold Qualified Teaching Learning and Skills status (QTLS).

After studying photography at the Arts University, Bournemouth, I worked in commercial photography before travelling and teaching internationally.


I am employed as an Academic Support Worker, providing support to students in class and on a one-to-one basis.

Support SEND students (may also include apprentices) in class in such a way that enables these students to engage with the curriculum and develop their knowledge. This will be in collaboration with curriculum staff.

Write and update Learner Support Plans (LSPs) on the CASE tab and comment on the ongoing progress of learners.

Support students via one-to-one appointments in the Summer Row Academic Skills Centre (ASC). The Centre is open to all FE students, and this is where they can receive support on their assignments.

Research interests and scholarly activity

Dyslexia and co-occurring difficulties

External engagements

Continuing Professional Development (CPD) activities related to my specialist teaching and support roles, and to maintain my professional membership and QTLS status with SET and the Dyslexia Guild.

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