Fiona Murray

Fiona's Profile

Job title

Customer Services Library Assistant

Academic qualifications

BA (Hons) Information and Media


0121 604 1000


After 10 years in the Insurance industry, I obtained an Honours degree in Information and Media at UCE (now BCU) and began working at UCB in 1998. I started as a Part-time Library Assistant and 6 months later gained full time Subject Librarian status. Initially I covered Hospitality, Retail and Food. I was also Online Resources Librarian from around 2002 to 2013. Over my 21 years at UCB, I have been Subject Librarian for all Hospitality and Events Management courses, the College of Food and for the Business School. I have, however, now gone down to working part-time -3 days a week and in my new Customer Services Library Assistant role, I provide admin support for the current Subject Librarians, as well as continuing to support lecturing staff and students by guiding them to appropriate print and online resources.

I'm also a member of the UCB Staff Association, and I can provide specialist knowledge and help for any marketing and branding assignments based around Marmite!

Research interests and scholarly activity

I have presented at UCB conferences and library group workshops on aspects of my library role, including web searching and reading list provision and software. I have also produced articles for Premier Cru.

External engagements

From 2003-2010, I was a hospitality subject consultant, providing content to populate the Intute website.
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