Food and Beverage Service Level 2 and Level 3

Overview (NV)

Food and Beverage Service Level 2 & 3 Diploma

Course length
2 years full-time

Overview

Excellent restaurant supervisors and bar service managers are crucial to the success of the hospitality business. As the public face of the industry, what you do and say has a big impact on the customer experience. Successful professionals go on to work at prestigious hotels, restaurants, cool cocktail bars, resorts and events both in the UK or overseas.

You will be taught by industry experts who will equip you with the practical service skills, confidence and knowledge to excel as a waiter, waitress or future manager in the food and drink service industry.

Whatever you choose, our Level 2 and 3 courses will prepare you for the world of work and help you progress in your career quicker than candidates without formal training.

University College Birmingham has two award-winning restaurants, the Atrium and the Brasserie, and this course focuses on practical experience in these real working environments.

Why should I choose this course?

  • You will get comprehensive training, covering the key areas of the food and drinks service industry, including restaurant skills, bar skills and team working.
  • You will get unbeatable practical experience serving customers in UCB's two award-winning restaurants, which are open to the public.
  • The hospitality business relies on making sure customers have an unforgettable experience – and UCB offers outstanding training in this booming field of work.
  • UCB offers superb support and we will help you build your confidence in these challenging and rewarding roles
  • For Level 3, you will be offered a short placement, building on the skills you have learned at UCB. Locations include The Belfry golf resort, the National Exhibition Centre, the Hyatt Regency Hotel and Michelin-starred restaurants.
  • You will benefit from an unrivalled enrichment programme – previous students have worked in fine dining restaurants and at VIP events in London.
  • Good supervisors who motivate staff and ensure a smooth running operation are in great demand so career progression is quicker with our formal training.

Why maths and English are so important to your career

Achieving a good level of English and maths is important so that you can compete in today’s labour market and securing the career you’ve always wanted. Alongside your full-time course, students will continue to develop their English and maths skills. If you haven’t yet achieved GCSE grade 4 (grade C) in English and maths at 16 you will continue to study these by resits or by taking Functional Skills at an appropriate level.

Maths:

Mathematics plays a vital role in the culinary arts, bakery and the food and beverage sectors.

  • Measurement (including weighing) is an important in cooking/baking and serving food and drink properly.  This applies in following a recipe or in serving alcohol in the correct measurements. There are many tools, such as measuring cups, measuring spoons and scales, which are used in food/drink preparation.
  • Being able to read both temperature and time and make suitable adjustments in both is vital in food/drink preparation.
  • Fractions are very important in recipes and determining serving sizes.
  • Geometry is used by top chefs and bakers in the presentation of food and baking in order to make them aesthetically appealing.
  • Nutritional data informs choices about health and the role of a balanced diet. This includes issues to do with calories, sugar, sodium and fat. This is important for those creating menus.

Maths is also central in successful stock management which is vital in running restaurant, bakeries and bars.

English:

  • Accurate spelling and a wide and specialist vocabulary are key in the presentation of quality menus
  • Good quality Speaking and Listening skills are needed when communicating with colleagues
  • Customer services skills require good English skills in speaking and written communication
  • Accurate reading is a vital skill when following instructions and recipes
  • Secure English is important when preparing a CV or a business proposal or when advertising/marketing your business

Training restaurants

University College Birmingham has two public training restaurants, and this course is focused on practical experience in our real working environments.

 

Teaching & Assessment (NV)

Teaching and assessment

You will be assessed throughout your course as you work towards completing Level 2 and Level 3, including observation, practical duties and assignments. The emphasis is on practical assessments.

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

Entry Requirements (NV)

Entry requirements

Please note the entry requirements below reflect the new GCSE grading structure for 2017 entry.

Normally, you will require a minimum of 4 GCSEs at grade 3 (grade D) or above. For Level 3, you will need a relevant Level 2 qualification and ideally English and maths at grade 4 (grade C) or above, or alternatively at least 2 years’ relevant work experience.

School applicants will need to have a good school report and references.

If you do not have a grade 4 (grade C) or above in English and/or maths, you will be required to take an assessment so we can ensure you receive the best support.

Uniform

Students are required to buy a uniform and a set of equipment. To help keep costs to a minimum, these items are available to buy through UCB. If you have any concerns about the cost of the uniform, please discuss this at your interview as we may be able to help.

What will I study? (NV)

What will I study?

Level 2

  • Restaurant Skills
  • Introduction to Bar Skills
  • Social Media & Marketing 
  • Sensory Analysis
  • Wine Knowledge & Skills
  • Culinary Activities
  • Team Building 

Level 3

  • Supervising Food and Beverage Services
  • Restaurant Management
  • Business Enterprise
  • Mixology
  • Wine and Food Matching
  • Butler Skills

Your study programme

In addition to your full-time course every student has an individual study programme which ensures that you develop the right skills and experience to progress onto either higher education or gain employment. What’s included in your individual study programme will vary depending on what you have already achieved and your career aspirations.

For example; if you haven’t yet achieved GCSE grade 4 (grade C) in English and maths at 16 you will continue to study these by resits or by taking Functional Skills at an appropriate level. Achieving a good level of English and maths is important so that you can compete in today’s labour market and securing the career you’ve always wanted.

Work placement

Work placement will form an essential part of your individual study programme and all students will be expected to complete an appropriate work placement related to their full-time course.

To find out more about the work placement opportunities for this course, click on the ‘Work Placement’ tab above.

Work Placement (NV)

Work placement - College of Food

Alongside training in the University’s industry standard kitchens and superb restaurants, you will also gain additional experience on placements with opportunities available within corporate hospitality; banqueting; cruise ships; restaurants; hotels and licensed premises like pubs and cocktail bars. College of Food placements are generally two to three weeks in duration. A work placement not only gives you valuable experience, it also:

  • Helps you to apply what you’re learning into practice
  • It gives you a better understanding of how a company or organisation works
  • Helps you to develop essential skills such as time management, social and communication skills and the ability to work as part of a team
  • Enriches your CV
  • Enhances a UCAS application and personal statement should you wish to progress to higher education
  • Helps you to consider wider future employment opportunities

At UCB we have a specialised team of Employability Tutors based in hired@UCB (located on the 7th floor at Summer Row) who will provide you with the necessary skills in order to source a work placement.

If students are passionate about their career choice, work placements are vital

A set of achievements, skills, understanding and personal attributes make a student more likely to gain employment and be successful in their chosen occupation, which benefits themselves and the work force.

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Careers (NV)

Careers

Level 2 opens up a huge range of career opportunities, both in the UK and overseas, in: restaurants; hotels; licensed premises, like pubs and cocktail bars; cruise ships; corporate hospitality; and banqueting.

Many of our students have been promoted to supervisory and management positions in the hospitality sector.

On successful completion of Level 3, students can progress on to UCB’s foundation degree/degree in Hospitality Business Management or other relevant degree subjects such as Culinary Arts Management, Events Management and Food, Development and Innovation.

hired@UCB

The team at hired@UCB – our student placement and careers service – can help you with advice, information and guidance in finding a job. It can help you develop your work-related skills.

Based in new facilities on the 7th floor of our Summer Row campus, the hired@UCB team comprises specialist staff to help with:

  • Careers advice and guidance
  • Placements, work experience and volunteering
  • Unitemps – UCB's recruitment agency
  • Employer engagement
  • Part-time and seasonal work
  • Internships, apprenticeships and traineeships
  • alumni support

Find out more about hired@UCB services.

Profiles (NV)

Student profiles

Read what our current students and alumni love about UCB and how we helped them begin their career in industry.

Angela Kirnon

Angela Kirnon

Food and Beverage Service

Read more

Melanie Harris

Melanie Harris

Food and Beverage Service

Read more

Andrew Johnson

Andrew Johnson

Food and Beverage Service

Read more

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