Travel and Tourism Apprenticeships

Overview (NV)

Travel and Tourism Level 2 and Level 3

Course length
12 - 18 months per level


The travel and tourism industries offer fantastic job opportunities in the UK and overseas.

You need to be enthusiastic, customer-focussed and enjoy learning about the world and what it can offer tourists and business travellers. There are opportunities to progress from entry level to supervisor/manager relatively quickly.

NVQ Level 2 Diploma in Travel Services (Leisure and Business)

This level helps develop knowledge of the travel and tourism industries and includes an emphasis on customer service skills.

You will gain:

  • NVQ Level 2 Diploma in Travel Services (Leisure and Business)
  • NVQ Level 2 Certificate in Travel Services (Leisure and Business)
  • NVQ Level 1 Functional Skills in English and maths

NVQ Level 3 Diploma Travel Services (Leisure and Business)

This level builds and enhances your knowledge and skills. It prepares you for roles with a higher level of responsibility.

You will gain:

  • NVQ Level 3 Diploma in Travel Services (Leisure and Business)
  • Level 3 Certificate in Travel Services (Leisure and Business)
  • Level 2 Functional Skills in English and maths 

NVQ Level 2 Certificate in Active Leisure, Learning and Well-Being Operational Services

This Level 2 NVQ Certificate is aimed at people who wish to work in operational roles in leisure and recreation facilities ranging from leisure and recreation centre to caravan and holiday parks.

It is a competence-based qualification that provides students age 16 and over with the opportunity to be assessed on both the practical and theoretical aspects of working in a sport and active leisure environment. It is ideal for those new to working in a sport and active leisure facility, or looking to gain qualifications and recognition for work experience.

Teaching and Assessment (NV)

Teaching & assessment 

Throughout your training your tutor will guide you through assessments both in the workplace and at College. You will have practical assessments, online tests and assignments.

Your personal assessor will visit you regularly in the workplace (or are happy to see you more often if you need extra help). They will assist you throughout your training to help you achieve your qualification.

Apprentices may need to attend college to gain additional skills but this will be discussed with you and your employer. 

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

Entry Requirements (NV)

Entry requirements

You will need to be 16 and over and in full-time employment. You will already be working in a suitable role, or we can help you find one. If you are new to the industry or have limited experience you will need to start at Level 2.

For Level 2 you will normally require a minimum of 4 GCSEs at grade 3 (grade D) or above. For direct entry to Level 3, you will need a relevant Level 2 qualification and ideally English and maths at grade 4 (grade C) or above. However, all applicants will be considered on an individual basis.

You will also be required to attend a college interview.

If you have experience of working in the industry we would be delighted to hear from you.

If you do not have a grade 4 (grade C) or above in English and maths you will need to undertake an assessment so we can ensure you receive the best support for that subject 

What's next? (NV)

What's next?

If you want to become a travel and tourism apprentice and do not have a job, UCB will work with you to find a suitable paid placement. If you are in work and want to take an apprenticeship qualification, we can advise you on what you need to do.

For more information please contact the Apprenticeship team:

By telephone: 0121 232 4091 (Monday-Friday 9am-5pm)

By email: