Business and Professional Administration (Level 4) Apprentice at University College Birmingham
I was working part-time at Primark after finishing my A-levels. I opted not to go to university because I wanted to go straight into work. My brother saw the business apprenticeship at UCB and suggested I go for it.
I started in November 2014. The apprenticeship lasts 18 months and I am hoping to get a full-time job at UCB when I finish.
On Monday to Thursday, I work in the University finance department. I mostly help with the purchase ledge, monitor and update student records, assist with enrolments, fee assess FE students and raise invoices for accommodation and credit notes. I have also been helping with supervising a new apprentice as part of my training is to demonstrate supervisory responsibility.
Friday is my designated study day when I work at McIntyre House at the University. I have to evidence my actual jobs and apply this to the virtual learning system. I also have to complete assignments.
The best part of my job is the people I work with. I get on really well with my colleagues. I like working at the counter in the finance office because there is a face-to-face customer experience. I like interacting with people.
Everyone tries to help me achieve the best that I can. My line manager has helped me to think outside the box – I could tell straight away she was going to be a very good mentor. She works hard to make sure I obtain my qualification and UCB is a friendly environment. People want you to do well and you get the skills you need to work. You get the experience and the confidence for working life.
Find out more about our Business and Professional Administration (Level 4) Apprenticeship