Business & Administration Apprenticeships

Overview (NV)

Business & Administration Level 2 and Level 3

Course length
12-18 months (Attendance - one day per month)


It is estimated around 4.5 million people in the UK help to keep businesses running in the public, private and not-for-profit sectors of which administrators play an essential part.

Administrators need a broad range of skills to work efficiently and to help increase business productivity.  Depending on the job role, tasks vary greatly and could include preparing notes, producing documents, organising events, setting up and maintaining filing systems, using software packages, monitoring risk and administering budgets.

If you are organised and can multi-task, have competent IT skills and can use your own initiative, doing an Apprenticeship is a great way to gain a qualification whilst you are working.

NVQ Level 2 Certificate in Business & Administration

As part of your Level 2 Certificate you will gain:

  • NVQ Level 2 Certificate in Business & Administration
  • Level 2 certificate in Principles of Business & Administration
  • Level 1 Functional Skills in Maths and English

NVQ Level 3 Diploma in Business & Administration

As part of your Level 3 Diploma you will gain:             

  • NVQ Level 3 Diploma in Business & Administration
  • Level 3 Certificate in Principles of Business & Administration
  • Level 2 Functional Skills in Maths and English 

The Level 3 Diploma takes a more detailed approach to business administration tasks and explores higher levels of responsibility in an administrator role.

Teaching and Assessment (NV)

Teaching & assessment 

Throughout your training your tutor will guide you through assessments both in the workplace and at College. You will have practical assessments, online tests and assignments.

Your personal assessor will visit you regularly in the workplace (or are happy to see you more often if you need extra help). They will assist you throughout your training to help you achieve your qualification.

Apprentices may need to attend college should they or their employer wish for them to gain additional skills but this will be discussed with you and your employer.

Our teaching and assessment is underpinned by our Teaching, Learning and Assessment Strategy 2015-2020.

Entry Requirements (NV)

Entry requirements

You will need to be 16 and over and in full-time employment. You will already be working in a suitable role, or we can help you find one. If you are new to the industry or have limited experience you will need to start at Level 2.

For Level 2 you will normally require a minimum of 4 GCSEs at grade 3 (grade D) or above. For direct entry to Level 3, you will need a relevant Level 2 qualification and ideally English and maths at grade 4 (grade C) or above. However, all applicants will be considered on an individual basis.

You will also be required to attend a college interview.

If you have experience of working in the industry we would be delighted to hear from you.

If you do not have a grade 4 (grade C) or above in English and maths you will need to undertake an assessment so we can ensure you receive the best support for that subject.

What's next? (NV)

What's next?

If you want to become an apprentice and do not have a job, UCB will work with you to find a suitable paid placement. If you are in work and want to take an apprenticeship qualification, we can advise you on what you need to do.

For more information please contact the Apprenticeship team:

By telephone: 0121 232 4091 (Monday-Friday 9am-5pm)

By email: