Getting Your Views Heard

We are sure you will have opinions about your experience while you are studying at UCB and we would like to hear them. Perhaps you can suggest a way to improve your course, or perhaps you have a comment about the facilities at UCB?  You might have views on the way your timetable is arranged, the opening hours of the library, or the range of confectionery available from the Café vending machines.  Big or small, it is only by hearing your opinions that we can continuously improve the service that we offer to all our students.

There are many ways in which you can get your point across at UCB, but here are three of them:

  • If you have any matter relating to your programme or University life that you would like to discuss with a member of staff, the best place to start is with your Year Manager/Tutor.  You can also discuss matters relating to your studies with your module lecturers.
  • You will have opportunities to complete satisfaction questionnaires at regular intervals throughout your programme of study - after your first couple of months at University, at the end of each academic year, at the end of any extended period of work placement and after leaving (as part of our student destination monitoring).
  • Students on all programmes are asked to nominate a student from their group to represent them at Subject Board meetings.  These meetings are held once a term and give you the chance to air your views about your programme and any matter relating to UCB.  Matters raised at Subject Board meetings are carried forward to Board of Studies meetings, where staff and student representatives from all the Higher Education programmes at UCB come together and matters arising from these meetings are forwarded in turn to the Academic Board, a meeting of senior academic and management figures at UCB. Student representatives are trained and supported by the Student Guild.
  • Ur Comment Board is also available as an online forum on the UCB Student Portal where positives and negatives can be raised and discussed by staff and students alike.

If on the other hand you are unhappy about any aspect of UCB provision and you wish to make a complaint, please refer to the Student Complaints Procedure, which is available on the UCB Student Portal.

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