Helping You to Study

Academic Support Centre (ASC)

The Academic Support Centre (ASC) is situated on the First Floor of the Summer Row building.

The Centre is for all students and it is there to develop academic skills as well as improve students' coursework and examination outcomes. Staff seek to give student opportunities to maximise their potential and to aspire to move forward into further study or obtain the qualification to be successful in the world of work. Academic skills such as essay and report writing and time management are offered by ASC staff.

Centre staff work closely with curriculum teaching teams to ensure that provision is current and represents the quality of educational standards at UCB.

The Library Service

The UCB Libraries are based on two sites: you will find us on the 5th floor at Summer Row and the 4th floor at Richmond House. Most FE students will find their resources at Richmond House, but students studying Travel & Tourism and Catering or Bakery courses will also find resources at Summer Row, where they are based for their practical sessions.

Beyond Books

The Library collection encompasses books, journals, newspapers, multimedia and online resources including e-books. Wherever available, an e-book is purchased to offer increased access when print copies are unavailable and to allow access when you are studying from home.

Please come to the Library for a tour of our resources.

Subject Librarians

There are four Subject Librarians dedicated to specific programme areas (see below). If you have any subject enquiries or questions about Library resources always contact your subject librarian:

Manjeet Dhillon: Sport and Tourism;

Dianne Hudson: Hair and Beauty courses;

Fiona Murray: Catering and Bakery;

David Renfree: Childcare and Health & Social Care courses.

Using the Library

The counter staff in the Library are always available to assist you with the Self-Service System and to answer enquiries about your individual needs. You are also able to manage your library account online - renew items and reserve others - by logging on through the library catalogue.


Programme Type      No. of Items       Length of Loan

FE Learners                    12                 1 week or 3 week loan

Your course textbook may be available to you on a year-long loan.


You can renew up to 12 times unless the item is reserved by another user. Please remember to renew your books to avoid fines. You can renew online, at the self-service kiosk or by phone. Please contact your subject librarian or see the library staff for help.


Return your items by using the self-service kiosk in the Library.


Reservations, a maximum of 5 at any one time, must be completed online by logging in via the Library catalogue. Reserved items will be kept for your collection for 7 days after you receive the notification of availability to your UCB email account.


To avoid fines, renew your items in good time.  A pre-overdue text message will be sent to your mobile phone if you ensure the Library has your current number. An email will be sent to your UCB account advising you of any overdue items. All overdue books incur a daily charge.

Using a Laptop

The Library is wi-fi enabled and there are quiet study spaces where you can use your own laptop and charge it up while working. The Library also has a laptop loan service to enable you to work on your own.

Learning Space

You will find that the Library offers quiet working space when you feel the need to concentrate fully on your current piece of work, while there are also individual study spaces in the main Library area which allow you to carry out some research near to the book collections.

If you wish to work as a group, there are working areas in McIntyre House and in ThinkSpace on the 6th Floor of the Summer Row Campus. If you want to book a private room for a final run-through, email or call into Room 619.

The Resource Centre (Ground Floor Summer Row/Library in Richmond House)

Counter Service

This service is available from 9am: most essential items of stationery are for sale and a binding and laminating service is offered.

Assignment Hand-In and Collection Service

All assignments are handed in to the appropriate resource centre, either in Richmond House or Summer Row, by the time and date stated on the assignment frontispiece.

Richmond House assignments continue to be handed in using a manual system and students should obtain a receipt of submission. One copy of the completed receipt is attached to the assignment and the student keeps the second copy. The unit lecturer, as stated on the frontispiece, is responsible for the collection of the assignments from the Resource Centre. All assignments must be presented as per the instructions given in the assignment remit.  

Submission areas for FE Students:
SchoolAssignment hand-in centre
Hospitality, Tourism & Events


Summer Row
Resource Centre

College of Food


Sport and Creative Services


Richmond House Library
and Resource Centre 

Education and Community


Computers, Printing and Photocopying

There are PCs in the Resource Centres which students are able to book in advance using the “MyPC” tab on the student portal or on a drop-in basis, depending on availability. You are able to print, in colour if required, and photocopy using printing credits. At the start of the year, you are allocated free printing credits and more can be purchased from the self-service machine in the centre.

There are other wi-fi enabled areas in UCB with IT facilities and charging points:

  • Laptop loan service in the Summer Row 5th floor Library;
  • PCs in the 6th floor ThinkSpace;
  • PCs in the 9th floor Research Centre;
  • PCs in McIntyre House student social learning spaces.

English language support

Students for whom English is not their first language can receive free assistance in developing their academic language skills. English classes are timetabled in specific skill areas, such as academic reading, academic writing, listening and speaking; in addition, advisory sessions in all areas of English language usage are provided. A free language-checking service for assignments and dissertations is also available for those who regularly attend English language classes.

In addition, UCB offers pre-sessional English language courses (January, July and August) which are designed to prepare students for studying in the United Kingdom.

For details of the full range of services on offer and for information on how to make use of language support, please contact Stephen Dudley by email or by visiting him in Room 903 at Summer Row.

Personal Employability Development Plan (My PED Plan @ UCB)

All Universities and Colleges have to provide students with support in analysing and recording what is being learned across the programme as a whole and in planning how best to prepare for a career.

You will be focused on planning your professional and personal development because the degree for which you are studying is designed to lead directly to employment and the programme has been developed to give you evidence of skills that will be valued by employers. Your electronic ‘My PED Plan @ UCB’ is the medium for you to reflect on the ways in which you are learning and to document your developing Personal and Employability Learning skills.

It is clear what sorts of skills employers want when they employ graduates in our sector and all our programmes have been designed to give you plenty of opportunity to rehearse and demonstrate these employability skills.

Employers are more interested in your skills and competencies than in your knowledge, since the workplace is constantly evolving and a successful worker knows how to continue to learn about current issues and trends.