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UCB > About Us

Quality and Enhancement

Internal Audits

  • Internal Audit Timetable - 2011 to 2013

Quality

  • Module Evaluation Questionnaire

Customer Satisfaction Surveys

  • Global Summary of Student Satisfaction Questionnaires - 2004/5
  • Global Summary of Student Satisfaction Questionnaires - 2005/6
  • Global Summary of Student Satisfaction Questionnaires - 2006/7
  • Global Summary of Student Satisfaction Questionnaires - 2007/8
  • Global Summary of Student Satisfaction Questionnaires - 2008/9
  • Global Summary of Student Satisfaction Questionnaires - 2009/10
  • Global Summary of Student Satisfaction Questionnaires - 2010/11
  • Support Area User Satisfaction Report - 2004/5
  • Support Area User Satisfaction Report - 2005/6
  • Support Area User Satisfaction Report - 2006/7
  • Support Area User Satisfaction Report - 2007/8
  • Support Area User Satisfaction Report - 2008/9
  • Support Area User Satisfaction Report - 2009/10
  • Support Area User Satisfaction Report - 2010/2011

External Reports

  • Action Plan to the QAA Institutional Audit 2011
  • OFSTED Initial Teacher Training inspection report March 2009
  • OFSTED Monitoring Visit Published Report 2008
  • UCB QAA Institutional Audit 2011

Performance

  • Performance Measures and Targets (2010/11)

Customer Service Policy

  • Customer Service Policy

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